Professional Development: Learning Pathways
Build your skills through flexible, guided learning pathways. Each pathway offers a clear roadmap from foundational concepts to advanced skills, helping learners stay focused and progress effectively.
Navigate your Learning Path
Available Learning Paths
- Customer Service
- Project Management - Coming Soon
- Presenting and Public Speaking - Coming Soon
Other Resources
Learning Pathways Support Development Through:
Each pathway is customizable, allowing learners to select the topics, order, and pace that fit their development goals.
Customer Service
Great customer service strengthens our thriving university environment. It shapes the student experience and fosters the collaborative culture we value at UCalgary. This Learning Pathway is ideal for roles that involve direct interaction with students, faculty, staff, or external stakeholders. This includes student-facing positions, administrative support roles, or service-oriented roles. These roles often require effective customer service strategies and skills to handle inquiries, resolve issues, and ensure a positive experience for all university community members. Learners will gain insight and skills to provide service with confidence, empathy, and professionalism, no matter your role.
LinkedIn Learning Courses
UCalgary Continuing Education Courses
Employee Tuition Support for UCalgary Continuing Education courses can be applied for year-round. Ensure to apply and register early to secure your spot.