Access and Privacy Office (APO)

Compliance

The Access and Privacy Office develops and implements effective processes and guidelines to ensure the University of Calgary's compliance with Alberta’s access to information and protection of privacy legislation. 

All collection of personal information for institutional purposes must comply with the University of Calgary’s Guidelines for the Collection of Personal Information. All surveys conducted for institutional purposes must comply with the University of Calgary’s Guidelines for Conducting University of Calgary Surveys. 

Operating Standards, Guidelines & Forms

Advice & Guidance

The Access and Privacy Office provides advice and guidance to administrators and the broader campus community on all matters related to access to information and protection of privacy. 

If you require advice or guidance regarding an access or privacy matter, please contact the Access and Privacy Office. For general information, please see the Access and Privacy Office Frequently Asked Questions (FAQs) page or review the additional resources available on the Operating Standards, Guidelines & Forms page. 

Contact the Access and Privacy office

Access Requests

Formal access to information requests under ATIA are processed by the Access and Privacy Office in accordance with the University of Calgary's Formal Access Request Procedure. Please direct all access requests to the Access and Privacy Office for review. The Access and Privacy Office can also advise on routine access to information requests, access to information for research purposes, or the sharing of personal information across the institution.

Request to Access Information Form

Privacy Breaches

The Access and Privacy Office advises on the proper collection, use, and disclosure of personal information in accordance with POPA, and investigates concerns or complaints related to non-compliance. All privacy incidents/breaches must be reported to the Access and Privacy Office in accordance with the Procedure for Responding to a Privacy Breach. An incident report should be submitted within 24 hours of discovering a breach to accessandprivacy@ucalgary.ca. 

Privacy Breach Incident Report Form