Core Competencies

Support Staff

Eight Core Competencies

While goals and job expectations define what our accountabilities are, competencies describe how we get the work done. Explore the core competencies and start writing your feedback with the competencies worksheet.


Ability to share information in an effective and collaborative manner.

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Ability to be creative, consider current practices with the mindset of continuous growth, and demonstrate initiative to generate improvements and foster positive outcomes.

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Knowledge and Technical Skills

Ability to demonstrate proficiency in technical and job knowledge aspects of the position to achieve a high level of performance. Exhibits an ability and a desire to learn.

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Personal Effectiveness

Ability to demonstrate respect, dignity and integrity in interpersonal relationships and to demonstrate positive personal coping and wellness strategies.

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University Understanding

Ability to demonstrate effectiveness within the university environment and demonstrate an understanding of the university context.

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Ability to function effectively in team situations both within and across departments and external organizations to achieve optimal collective results.

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Ability to achieve positive outcomes by encouraging, supporting, coaching, developing and mentoring others.

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Ability to adapt and respond to the changing environment and to constructively create opportunities for change through active participation.

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