Onboarding Support Staff

Refer to the welcome email template to send a welcome email to your new hire one day after you receive the new hire notification email confirming the hire has been processed.

Please include the following information in the welcome email:

• Will you require a computer and accessories to work from home or do you have a personal computer and accessories that you could use?
  • Resources for working and Learning from Home.
• Please see instructions on how to access/set up accounts on Office365, Zoom and Microsoft Teams (or other online video chat platform that is used by the team).
  • Office365
  • Zoom Intro
  • Zoom Setup
  • Microsoft Teams Getting Started
  • Microsoft Teams Chat & Meetings
• Provide instructions on their first few days (or first few weeks) in terms of start time, remote meetings to welcome them and/or for training purposes.

Refer to the introductory email template to send an introductory email to your faculty and/or department after the hire has been confirmed.

The buddy system is designed to support and provide new hires with guidance and information to assist their transition into their new role.

If your new hire requires any IT hardware, software, or access, you should submit an IT onboarding form as early as soon as possible to ensure IT has adequate time to provide the needed items prior to their first day. Ensure your new hire is familiar with UCalgary’s Acceptable use of Electronic Resources and Information policy, and has signed the Oath of Confidentiality if applicable.

If the new employee need a work computer and/or accessories, please complete the IT Onboarding and Computer Request Form as per standard operational process and provide the best contact information and be prepared for IT to contact you and your new hire to coordinate the remote onboarding equipment and setup for logistics on how to get item(s) to the employee.

For more info, see “Resources for working remotely”.

For campus phones, submit an IT Service request to have a phone installed or reassigned.

Check in with the onboarding coordinator to ensure the following:  

• workspace requirements are met
• suggested meetings are scheduled to help get the new hire connected
• university credit card applications are authorized (if applicable)
• arrangements have been made with Finance/HR/IT services teams if your new hire will be a key administrative contact (if applicable).

• Learn how to enter HR and Finance Project Delegation
• Register with IRISS

• New hires must attend a New Employee Welcome Session offered through HR, registration is done in the Enterprise Learning Management (ELM) system.
• New hires must also complete the mandatory online health and safety courses in ELM within their first week of employment.
• If new hires have health hazards identified on their hazard assessment and control form (HACF) they must book an Occupational Health Assessment with Staff Wellness.
• Download the appropriate orientation and training checklists for managers from the Environment, Health and Safety website.

• Review key university policies
• Ensure workplace health and safety training is completed
• Hybrid Work Program - Click here for more information

Print and sign the employee confidentiality agreement yourself and have the new hire sign as well.