Become a Community Ambassador

What is a Community Ambassador?

The Community Ambassador (CA) role is a live-in position. CAs influence the development of their residence communities by providing continuous support by acting as a positive resource for residence students. CAs compose most of the Residence Education Team (RET) and work closely with a team of 8-14 CAs, who are supervised by a Residence Life Coordinator (RLC). The RET works to foster and promote inclusive living environments for a diverse demographic of students that directly support academic and personal development within residence communities, and the CA role is an integral part of achieving this goal.

Why Should I be a Community Ambassador?

  • Support students

  • Work where you live

  • Design, develop, and implement events for your students

  • Interact with peers from across the country and around the world

  • Gain experience working independently and within a team setting

  • Gain experience valued by potential employers

  • Develop life skills like active listening, conflict resolution, crisis response, and more

"Being a CA is being a part of a unique community, where you grow together and are consistently learning new things from all kinds of people. I can definitely say that I've met some of my lifelong friends through the position."

Christopher Klune

Community Ambassador - Aurora Hall


To Qualify You Must:

  • be a full time student
  • have a minimum GPA of 2.5
  • be highly committed to student development
  • be accountable and responsible.

What Will Be Expected of Me as a Community Ambassador?

Reporting to the Residence Life Coordinator, CAs perform a variety of tasks. CAs are expected to establish connections with the residents in their communities, and be reasonably available to them as needed throughout the term. CAs also perform regularly scheduled shifts that may fall on weekends and/or holidays. The CA job is quite unique. Some of the core responsibilities of the CA role include:

  • attending a mandatory two weeks of training session (including weekends) in August, starting as early as August 15, 2021
  • assist the greater RET during busy times of the year (move-in, move-out, and BSD)
  • act as a positive role model on campus, in residence and on social media
  • abide by and adhere to all University of Calgary and Residence Services Policies
  • complete all on-call shifts in residence on a rotational basis
  • address violations of any university or residence policies
  • plan and implement educational and social programs that encourage the development of students
  • provide information to students concerning university and residence resources and policies
  • be an active listener for students experiencing academic and/or personal difficulties
  • foster and promote an inclusive community within assigned area as well as the greater residence community
  • respond to emergencies and maintenance problems
  • other duties as assigned by the RLC and/or the Supervisor, Residence Education.

Question and Answer Series

Attend a Question and Answer session to ask current CAs about the role. You can attend any of the sessions, as both sessions will have representatives from undergraduate residence (South Residence) and graduate residence or students with families (North Residence).

Session One

Dec. 10, 5 p.m.- 6 p.m.

Location: Zoom

Session Two

Jan. 13, 7p.m.-8 p.m.

Location: Zoom

Session Three

Jan. 16, 2 p.m.-3 p.m.

Location: Zoom

Zoom Information

The Zoom information will remain the same for all three sessions: 

Meeting ID: 917 2173 7326
Passcode: CA2021

Recruitment Timeline

The deadline for applications is Jan. 17, 2021, 11:59 pm. You will only be contacted by January 22 regarding the status of your application. The next stage will include a 2 to 3 hour group assessment session that will be held virtually as well as the potential to move on to an individual interview.  


New and Returning applicants can use the same form to complete the application

New applicants must review the Community Ambassador Information PDF prior to completing this application form. If you have any questions about the application, please email

Your completed application must be submitted by January 17, 2021 at 11:59 p.m,