In Case of Emergency
International SOS
1.215.942.8342 (call collect)
Email: Philadelphia@internationalsos.com
Services available 24 hours a day, 7 days a week, 365 days a year.
This includes international assistance for all individuals travelling on university business. It also includes an emotional support program for students, postdocs, interns, externs, and volunteers. Employees are offered this service through LifeWorks EFAP.
Download the International SOS Assistance App on your mobile phone to access resources.
https://www.internationalsos.com/subscriber/assistance-app
While setting up the app, you will need to create an account. When prompted, use your UCalgary email address and create a unique password. Do not use your UCalgary account password when setting up the app.
If needed, the UCalgary membership number is: 27AYCA093142.
Rev. May 9, 2025
Global Affairs Canada
1.613.996.8885 From outside of Canada (call collect where available)
1.800.387.3124 (toll-free from the U.S. and Canada only)
Text: 613.209.1233 (carrier charges may apply)
University of Calgary
Campus Security
1.403.220.5333 (call collect)
Services available 24 hours a day, 7 days a week, 365 days a year.
Email: assist@ucalgary.ca
Employee and Family Assistance Program (EFAP)
Emotional support programs are offered to individuals travelling internationally on University of Calgary business.
Employees
- Toll Free in North America: 1.866.424.0699
- Faculty and Staff in Qatar: 00800.100.090
- All other countries call Canada direct at: 1.905.886.3605
- TTY: 1.877.338.0275
- Tell the representative the name of your employer and what country you are calling from and request they call you back immediately, or at a time convenient for you.
- Provide the representative with the telephone number where you can be reached.
Students, postdoctoral scholars, interns, externs, and volunteers can access International SOS 24 hours a day, 365 days a year. Call collect at: 1.215.942.8342
Updated: May 9, 2025
Maritime Travel
1.902.423.3806 (outside of Canada and US- call collect)
1.888.551.1181 (Canada and US only)