Enrolment Services

Hours of operation:

Monday - Wednesday, and Friday: 9 a.m. - 4 p.m. | Thursday 10 a.m. - 4 p.m.

Please see below for our in-person summer hours.


Ways to contact Enrolment Services

In-person service

If you have a general inquiry, or you're not sure where to go, one of our friendly student service administrators will be happy to help direct you to the right person or place. Visit us in room MT116 in the lobby of the MacKimmie Tower and we'll be happy to help you.

In-person service for students will begin on campus the week of July 19. Hours will be gradually expanded over the summer. 

Summer in-person hours:

July 19 - 30: 11 a.m. - 2 p.m.* 
Aug. 3 - 13: 11 a.m. - 2 p.m. 
Aug. 16 - 20: 10 a.m. - 3 p.m. 
Aug. 23 - 27: 10 a.m. - 4 p.m. 
Aug. 30 onward regular hours resume 

*front desk support only

Book an Appointment


Connect with an advisor by phone at 403.210.7625

or 1.855.246.7625 (toll-free in Canada & the US)


Contact an Enrolment Services advisor by email.  Fill out our contact form and we will respond to you within 5 business days.  Email requests are best suited to basic inquiries and document submission.

Please note that due to the comprehensive nature of advising, some inquiries may be referred to connect with us by phone.  We want to ensure you receive the best and most comprehensive answer to your question, and sometimes dialogue with an advisor is required.  Please consider calling us if your inquiry is more detailed or time sensitive.

Send us an email

Frequently Asked Questions

Remote Advising

Find answers to common questions related to Enrolment Services remote advising.


Registration Issues

Find answers to common registration error messages and real time updates for any course specific issues.

Registration Issues