Distribution Services

Distribution Services handles the receipt of goods from outside the campus, the movement of goods on campus, and the disposal and/or outbound movement of goods.

About Distribution Services

To support the diverse activities at the campus Distribution Services operates out of two locations, main campus located in the Physical Plant (PP) and Foothills located in the Health Sciences Centre (HSB808). Providing a wide variety of services across campus depending on location.

Distribution Services, Foothills Campus also provides the following stock items for purchase (using a valid IDB Card): Liquide Nitrogen, Dry Ice, 95% & 100% Ethyl Alcohol, as well as the following gas cylinders: Nitrogen, Medical Air, Carbogen and Carbon Dioxide.

To find Distribution Services Main campus or Foothills Campus, click here.

 


Central Receiving

Customs and Traffic

Freight Delivery

On & Off Campus Delivery

Outbound Shipping

Postal Services

Disposal and Surplus Management

Dangerous Goods Shipping


Updated Notice Regarding Distribution Services

COVID Safety Protocols are currently in place. You must ensure you are wearing a mask, maintain social distancing, and have practiced proper hand cleaning and sanitizing prior to entering Distribution Services. This will ensure the safety of yourself as well as the staff in Distribution Services.

Main Campus:

Hours of Operation: Monday to Friday, 7:30 am to 4:00 pm

Distribution Services is currently providing limited deliveries throughout campus. Shipments can also be scheduled for pick up if required. If you are picking up a shipment:

  • First, confirm that your shipment has arrived on campus with your supplier
  • Once you have received confirmation, please contact distributionservices@ucalgary.ca with a tracking number and/or PO number as well as the sender/ vendor's name to ensure Distribution Services have received the shipment
  • The Distribution Services Team will then provide you with a time to arrange the pick up of your shipment

Foothills Campus:

Hours of Operation: Monday to Friday, 8 am to 4:30 pm.

Distribution Services is currently providing direct delivery to the Medicine Campus. However, if preferred, shipments can also be picked up during normal business hours.

Med Gases, Liquid Nitrogen, Ethyl Alcohol and Dry Ice are still available for pick up as per our normal operations.


General Distribution Services FAQ

Main Campus Distribution Services
3838 - 24th Avenue NW

University Mailing Address
University of Calgary
2500 University Drive NW
Calgary, AB T2N 1N4

 

Foothills Campus Distribution Services
Health Sciences Centre HSB-808

University Mailing Address
University of Calgary
3330 Hospital Drive NW
Calgary, AB T2N 4N1

 

UService is available to provide Distribution Services support at 403.210.9300 or finance@ucalgary.ca.  

  • Status of arrived shipment on campus
  • Guidance on disposal of surplus items
  • How to receive items in PeopleSoft
  • How to work with supplier on received damaged goods
  • Guidance on obtaining a speed code
  • Guidance on Supply Chain Service Request forms

For specific Distribution Services inquiries email distributionservices@ucalgary.ca

  • Listing of delivery locations (on & off campus)
  • Provide department delivery requirements
  • Arrange delivery with suppliers for shipments of extraordinary size or weight
  • Guidance on disposal requirements
  • Booking appointment to drop off bulk surplus items i.e., office or lab renovation
  • Business Reply Mail
  • Super mailboxes

Distribution Services provides the service of receiving items shipped to the University. This aids the institutional requirements for timely receipt and payment for goods purchased on Purchase Orders, and aligns with the Eyes High Strategy initiatives to support research through the reduction of administrative functions. This also allows Supply Chain Management to act on behalf of the requisitioners to resolve issues with vendors.

For further information please contact UService.

Postal and Freight FAQ

To ensure timely delivery, all items must have the following information:

Main Campus

ADDRESSEE'S NAME
DEPARTMENT NAME
BUILDING NAME AND ROOM NUMBER
UNIVERSITY OF CALGARY
2500 UNIVERSITY DRIVE N.W.
CALGARY, AB T2N 1N4

 

Foothills Campus

ADDRESSEE'S NAME
DEPARTMENT NAME
BUILDING NAME AND ROOM NUMBER
UNIVERSITY OF CALGARY
3330 HOSPITAL DRIVE NW
CALGARY, AB T2N 4N1

 

All correspondents should be advised that all incoming mail, packages and freight should be addressed with your name and department. Any unknown mail will be returned to sender.

Postal and Freight spend is tracked using Speed Codes, which are abbreviated versions that equate the full my.ucalgary.ca account string. The same assigned Speed Code is utilized for both postal and freight usage. Simply use your Project ID number as the Speed Code for research related costs, or your Departmental ID number as the Speed Code if the costs are directly related to a Departmental operating budget.

If needed, Distribution Services, Main Campus can provide you with a Speed Code label. They can be picked up from Distribution Services or sent to you via internal mail. For bulk shipments, you can also print off your Speed Code on a piece of paper and affix it to your bundled/bulk shipments.

Once you have contacted the carrier of your item and confirmed that it has been delivered and signed at the University of Calgary, please contact UService at 403.210.9300. Provide the tracking number, courier and sender/recipient name to obtain the status of your item.

Yes, Distribution Services delivers to University of Calgary departments that are located off main campus, these locations include:

  • University Research Centre
  • ERRB
  • Olympic Volunteer Centre
  • Cumming School of Medicine and the University of Calgary Veterinary Medicine.
  • Downtown Campus
  • SMART Technologies building
  • High Density Library (HDL)
  • University of Calgary Veterinary Medicine (Spy Hill)

Yes, we utilize the Alberta Health Services (AHS) Inter-Hospital Courier System.

Distribution Services uses a package tracking system to confirm the delivery of packages and freight to AHS. Once AHS has received mail, packages and freight, they then deliver to the hospitals. Please be advised that once delivery to AHS has occurred, Distribution Services is no longer responsible for lost or misplaced mail, packages or freight.

  • Mail exchanges on a daily basis with AHS (Foothills Hospital)
  • Tuesday and Thursday exchanges for packages and freight with AHS (Foothills Hospital)

For questions or concerns regarding this delivery process, please contact UService

Complete an Off-Campus Shipping form found on the Supply Chain Management Service Request Forms link.

  My Work >Finance & Supply Chain >SCM service request forms > Off Campus Shipping

Once the form has been submitted, Distribution Services will pick up the item(s) from your location and arrange for courier services.

For tracking purposes after your item has been shipped, you can obtain the tracking number by referencing "My Requests" within the Supply Chain Management Service Request Forms.

Complete an On-Campus Shipping Form. This form can be found on the Supply Chain Management Service Request Forms link.

  My Work >Finance & Supply Chain >SCM service request forms > On Campus Shipping

Once the On-Campus form has been submitted, Distribution Services will pick up from your location and deliver it to the corresponding location. Please allow 2-3 business days for delivery. You can also drop off your item at Distribution Services and it will then be delivered accordingly.

Supply Chain Management Service Request Forms FAQ

  • On-Campus Shipping: Used to transfer items between departments on campus
  • Off-Campus Shipping: Used to request and initiate the shipment of University of Calgary related goods and materials via domestic or international shipment
  • Furnishing Services requests: For the removal or acquisition of used furniture
  • Sole/Single Source Purchases: If your purchase is over $25,000 and you reasonably believe it is a sole source, you must submit a Sole/Single source justification form

The forms are accessed by logging on to my.ucalgary.ca, navigating to My Work > Finance & Supply Chain > SCM service request forms

Please note that for any of the above forms requiring authorization, we are unable to process your request until authorized by a specified person. All emails for submitting and authorizing MUST be University of Calgary emails (not @shaw.ca, @telus,net, @gmail.com, etc.).

If you have been listed as the authorizer on a Supply Chain Management service request form, you will receive an email after the submission of the form directing you to do approve if applicable. All requests cannot be further processed until authorized, which is done by logging on to my.ucalgary.ca, navigating to My Work > Finance & Supply Chain > SCM service request forms. Near the top left of the page, follow the link marked "My Requests."

Customs and Traffic FAQ

If the courier is FedEx Express (air), DHL, UPS and Air Canada then the broker is the University of Calgary.

If the courier is FedEx Freight (ground) then the broker is Thompson Ahern.

For all other couriers the broker will be Livingston.

For more information, send an email to customstraffic@ucalgary.ca.

There is no need to have a Speed Code set up. The Speed Code is your Project ID number for research-related costs, or your Department ID number is your Speed Code if the costs are directly related to a Department Operating budget.

If needed, Distribution Services, Man Campus can provide you with a Speed Code label. They can be picked up from Distribution Services or sent to you via internal mail. For bulk shipments, you can also print off your Speed Code on a piece of paper and affix it to your bundled/bulk shipments.

For more information please contact UService.

 

Send the invoice to the attention of 'Customs and Traffic, Supply Chain Management.' Please include the accounting string to which the charge is to be applied.

For more information, send an email to customstraffic@ucalgary.ca.