UCalgary Student Wellness Services

Service offerings during COVID-19

To help prevent the spread of COVID-19, Student Wellness Services is offering virtual appointments and limited in-person appointments. In order to reduce exposure within the clinic, please call 403.210.9355 or use our online booking system to book a medical appointment. For mental health support, please submit a request online. If you're experiencing any COVID-19 symptoms please call us to rebook your appointment.

Procedure for sick students »

  1. Mental health support

    For access to mental health support, please fill out this online form. If you are a student in immediate distress, please contact one of our after-hours partners.

  2. Withholds

    For assistance in having a withhold removed to allow course registration, please email rayna.patel@ucalgary.ca.

  3. Chiropractic and massage services

    Chiropractic and massage services are now available.

    To book an appointment, use our online booking system or call 403.210.9355 (select option #3).

  4. Incoming medical and nursing students

    Health science program immunization consultation:

    Please call 403.210.9355 and ask for an immunization consult appointment. Full information regarding COVID precautions and instructions for the appointment will be provided when booking.

UCalgary students: virtual, telephone and in-person appointments are available. Call 403.210.9355 or make an appointment booking online.

Same-day urgent appointments are also available. To book, please call 403.210.9355. You’ll speak with a nurse who’ll determine if your concern needs to be addressed at an in-person or virtual appointment.

For all virtual appointments, you’ll receive an appointment within an a.m. or p.m. timeframe (appointments don’t have specific times). This means the physician will call you between either 9  a.m. and noon, or noon to 4:30 p.m. on the day of your appointment. Selected evenings may be available.

Out-of-province students: You must make an in-person appointment and bring your out-of-province health card with you.

If you’re a Quebec resident, you’ll need to pay for your service and arrange for reimbursement through Quebec Health Care.

UCalgary staff and faculty: If you have an urgent concern, call 403.210.9355 to arrange an in-person or phone appointment.

COVID-19 symptoms screening form: Download form

We're your on-campus health and wellness centre, with a wide range of service options. Visit us for medical and mental health care, and nutrition, chiropractic and massage appointments with our team of professionals.

  1. Medical services

    Visit us for medical care and procedures. 

    We have a team of physicians, nurses, behavioural health consultants and a psychiatrist on site to provide you with comprehensive care.

    Our chiropractors and massage therapists are here to help you stay healthy. 

    Our medical services »

  2. Mental health services

    If you’re dealing with stress and anxiety, depression, relationship issues, grief, or simply think you could feel better, make an intake appointment today.

    During your first appointment, a support advisor will help you set goals and choose the right services for you.

    Our mental health services »

  3. Services for faculty, staff and postdoctoral scholars

    Our chiropractic, massage, and walk-in clinic services are available to faculty, staff and postdoctoral scholars.

    UCalgary employees can also visit Staff Wellness and WellBeing and WorkLife for available health and wellness services.

Ready to book an appointment? Here’s some useful information before you book.

Please arrive 10 minutes early for your appointment to fill out any forms. Bring your identification, provincial health care card, and any extended insurance coverage.

Please do not enter the clinic more than five minutes prior to your appointment due to COVID-19 precautions.

  1. How to book

    Call us at 403-210-9355 or use our online appointment system to book an appointment.

  2. Cancellation policy

    To ensure we can respond to all requests for appointments and to avoid fees, please give one full business days’ notice to cancel or reschedule an appointment. All missed appointments will now be subject to a no-show fee.

    Call us at 403-210-9355, and we’d be happy to help you reschedule or cancel an appointment.

  3. Forms and fees

    You can download and fill out intake forms before your appointment.

    Most of our medical and mental health services are covered by provincial health care.

    Nutrition, massage and chiropractic appointments have reasonable fees.

    Any uninsured services (sick note, third party medical, etc.) also have fees.

    Our clinic accepts Visa, Mastercard, debit and cheque as forms of payment.

    Students without valid medical insurance can still access services, such as psychiatry, for a fee.

  4. Student health plans

    Undergraduate students are automatically enrolled in the health and dental plan through the Students’ Union.

    Graduate students have their health and dental plan through the Graduate Students’ Union.

    International UCalgary students should verify they have valid medical insurance.

Out-of-province billings are not permitted for virtual care visits unless you are a Northwest Territories resident. Please seek in-person medical care in your local area if you live outside of Alberta.

If you’re a Quebec resident, you’ll need to pay for your service and arrange for reimbursement through Quebec Health Care.

Mental health resources

There's help for you if you need mental health support while we're closed, or are looking for off-campus resources for yourself, or someone else. 

Mental health services available during COVID-19

Learn more about all of the resources you can still access during COVID-19.

Help available now

Helping myself

We all need support. There are on- and off-campus services that can provide you with the support you need no matter what challenges you’re facing.

I need help

Helping others

Responding with care and concern is the best way to help someone deal with challenges causing them distress.

Help for others

24/7 support

If you call after hours, you can talk to a crisis counsellor from Wood’s Homes, or a highly trained volunteer at the Distress Centre (available in more than 200 languages). Call 403-210-9355.

After hours care

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Working together to prevent all student suicides

Learn about UCalgary's Suicide Awareness and Prevention Framework. Our mission is to prevent all suicides. The only acceptable goal is zero suicide.

Learn more


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