Counselling services

Visit our counselling team for support with a variety of mental health and well-being concerns. 

UCalgary counselling services

Our clinic provides free and confidential counselling to UCalgary students. For timely access to mental health support, Student Wellness Services now offers Single session counselling.

During COVID-19, you can access counselling services remotely via Skype for Business, Microsoft Teams and telephone.

How do I see a counsellor?

Single Session Counselling appointments are available on a bookable basis. To book an appointment, call 403-210-9355.

How do I prepare for counselling?

Before you meet with a counsellor, consider what you want to be different as a result of accessing counselling. Think about how you'll know if counselling is (or has been) helping?

Cancellation policy

Please give one full business days’ notice if you need to cancel an appointment. You might be billed for late cancellations or missed appointments. Fees vary by service type.

Brief individual counselling

Student Wellness Services (SWS) uses a short-term, goal-focused counselling model. We provide individual counselling using traditional 50-minute sessions to address concerns that may interfere with students realizing their optimum level of wellness. Students referred to brief individual counselling will collaborate with their counsellor to address what is achievable within our short-term model. Progress toward goals is assessed in each session.

Why is counselling brief?

The mandate of Alberta post-secondary institutions is to provide counselling services using a brief (short-term) counselling model. This also helps to ensure we can support as many students as possible. Most students are able to meet their counselling goals within this model.

Is there a session limit?

There is no specific limit to the number of counselling sessions you can receive. Counsellors will work with you to address your concerns within the brief counselling model. They can also support you in accessing additional mental health support in the community, if needed.

What if I want or need longer-term counselling?

If it’s determined that longer term and/or more specialized support would be beneficial, students will be supported in the transition to appropriate community support.

Embedded Counselling

*NOTE: During COVID-19, all mental health services will be remote and can be booked through Student Wellness Services by phoning 403.210.9355.

Counsellors are also embedded in certain faculties and departments to support students directly in their locations on campus. See below for a current list of the locations and how to can access services.

Faculties and Departments

Engineering: Bookable through Student Wellness Services by calling 403.210.9355.

Foothills Campus (university medical education [UME], veterinary medicine, bachelor of health sciences students and graduate students): Bookable through Student Wellness Services by calling 403.210.9355.

Student Success Centre (for academic-related concerns): By referral from an academic development specialists in the Student Success Centre

Career Services (for career-related mental health concerns): By referral from a career services specialist


Urgent Support

Urgent support is available for students in very high distress. You can access it at Student Wellness Services Monday to Friday at 3 p.m.

Examples of urgent situations include (but are not limited to):

  • Feeling suicidal and at risk of acting on these feelings
  • A recent trauma, such as sexual or physical assault
  • Struggling with thoughts that you might severely hurt another person(s)
  • Experiencing a panic attack


In an emergency or crisis

If you're experiencing a crisis and feel unable to cope, and/or Student Wellness Services is closed, contact our after-hours support. They are available at any time of the day or night to offer assistance.

Why seek counselling?

Common concerns

Our counsellors can help you address concerns, no matter where you are on the Mental Health Continuum. Common concerns with students are stress and anxiety, depression, loneliness and isolation, and relationship issues. If you’re dealing with these, or other issues, counselling might be right for you.

Positive outcomes

For counselling to be effective, it’s important to build a trusting relationship with your counsellor. Talking to a counsellor can help you make positive change to your expectations or behaviours to improve your mental health and well-being.

Direct access services

Find the right service option for you.

Peer listening

Want to talk to someone who gets it? Find a peer listening program that fits your schedule. Find peer listening options »

Self-help resources

Develop the skills to maintain your positive mental health with group programs, workshops, training and online learning. Find self-help resources »

Drop-in activities

De-stress between classes with drop-in programs to do crafts and meet new people. Find a drop-in program »