Contact Us

International Student Services (ISS)

Are you a current UCalgary international student, newly-admitted UCalgary international student, or a recently-graduated UCalgary international student with questions or needing assistance? Please email us at:

Please contact us using your @ucalgary email account! Please note that we are only able to advise current UCalgary students or recent UCalgary graduates.

Other ways to connect with us:

Would you like us to promote your event or feature your student club/group in our newsletter?

Research participation requests

Are you a study coordinator or researcher looking for participation from an international student audience? Submit your study information using our webform below, and we can help promote it to international students.

Admission Information

Prospective Students: Our office does not handle admissions to the university. If you are a prospective student needing admissions information, please contact the following office for assistance:

  • Undergraduate Admissions (Bachelor's degree, Visiting Undergraduate Student Researchers)
    Enrolment Services Office (Office of the Registrar)
  • Graduate Admissions (Master's degree, PhD degree, Visiting Graduate Student Researchers)
    Graduate admissions are handled by individual graduate programs. Find the contact information for your program of interest here.

Regulated Immigration Advisors

International Student Services (ISS) has Regulated Immigration Advisors who are legally authorized to provide advice on Canadian study permits, work permits, visas, and Permanent Residence.

For visa, study permit and work permits, drop in advising is available:

Monday to Friday
9:00 a.m. to 12:00 p.m.
and from 1:00 to 4:00 p.m.

Permanent Residence (PR) advising

Appointments are required for Permanent Residence (PR) advising and are available after you have attended a PR information session.

Dates for these sessions can be found in our Upcoming Events.

Please note that we cannot give immigration advice over the phone and we are unable to provide admissions information.

International Student Services Staff


Rachel Joshaghani

Administrative Assistant, International Student Services
iss@ucalgary.ca

Lien Tran, RCIC

International Student Specialist, Immigration
Regulated Canadian Immigration Consultant
issimmigration@ucalgary.ca

Nicolle Hans, RCIC

International Student Specialist, Permanent Residence Support
Regulated Canadian Immigration Consultant
issimmigration@ucalgary.ca

Kirsty Gruber

Advisor, International Student Transition Support
kirsty.gruber@ucalgary.ca

Garrett Beatty

Advisor, International Student Intercultural Programs
gsbeatty@ucalgary.ca

Liliana Gonzalez

Career Development Specialist, International Students
Career Services (MSC 188)
gonzalml@ucalgary.ca

To book an appointment with Liliana Gonzalez, go to CareerLink.

Jennifer Parsons

Academic Development Specialist, International
Student Success Centre (TFDL 3rd Floor)
jen.parsons@ucalgary.ca

To book an appointment with Jennifer Parsons, click here

Dr. Paul Papin

Academic Development Specialist
Student Success Centre (TFDL 3rd Floor)
ppapin@ucalgary.ca

To book an appointment with Paul Papin, click here

ISS Newsletter Sign-Up

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Keep up-to-date with the latest news and upcoming events at ISS, around campus and in the community.

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View past newsletters here.