Study permit troubleshooting
Learn which steps you can take if you need to address an issue with your study permit
What to do if your study permit has already expired
Maintained Status
If you applied for your study permit extension before the expiration of your current study permit, you have what's called maintained status. You can continue studying until a decision on your study permit has been made.
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Social Insurance Number (SIN) Your SIN has an expiration date and it matches your study permit. Please know that you can continue to work with your expired SIN while on maintained status. Once you have an approval, you can apply for an extension to your SIN.
Please review the following link for more information: My work permit expired, but I’ve maintained my status. Can I keep working under the same conditions of my initial work permit if my Social Insurance Number (SIN) is expired? (cic.gc.ca). - Alberta Health Care Insurance Plan (AHCIP) does not automatically extend while you are on maintained status. If your study permit has already expired, please ensure you have private health coverage until you receive your approved study permit extension.
Learn more: Medical Insurance | University of Calgary (ucalgary.ca)
Restoring status
If you did NOT apply for a study permit extension prior to expiration of your current study permit:
- You must apply to restore your status within 90 days of the expiry date on your study permit.
- YOU MUST STOP STUDYING IMMEDIATELY
- There’s a $200 fee for restoring your status and an additional $150 for the study permit fee.
- Please contact an ISS advisor for more details.
Sample Study Permit
View a study permit and learn where to find your information
What do I do if my study permit is lost or stolen?
If your study permit is lost or stolen, you must complete the steps outlined on the IRCC website. These steps include:
- Completing an application for verification of status (VOS) or replacement of an immigration document form (IMM 5009).
- It’s highly recommended that you also file a police report. You can submit an online police report for lost property to the Calgary Police Service. If you file a police report, include the report number on your IMM 5009 form.
Further instructions on how to submit your completed form and pay the required fee can be found on the IRCC website.
Please note that the verification of status (VOS) or replacement of an immigration document form (IMM 5009) application must be sent by mail; you submit this form online.
Health and dental plan
If you are a full-time undergraduate student, you are automatically enrolled in a Health and Dental plan through the Students Union (SU).