People Leader Learning Journey
Learning and practicing leadership in ways that help teams thrive.
Develop as a Leader. Learn in Every Direction.
The best leaders never stop learning — and learning looks different depending on the moment. Sometimes it's a course. Sometimes it's a challenging conversation, a trusted colleague, or a resource you come back to again and again.
The UCalgary Learning Model organizes development across four areas — Work, People, Formal, and Support — with Personal Reflection & Application at the centre. Use this framework to build a well-rounded development plan that fits your role, your goals, and the way you learn best.
Explore the resources below and consider how each area can strengthen your leadership practice.
Learning through work is particularly effective when:
Learning through work is particularly effective when:
- You are aiming to strengthen professional judgement and decision‑making confidence
- Your academic, professional, or leadership role is evolving or expanding in scope
- You are preparing for additional responsibility, such as program leadership, committee chairing, or broader institutional service
- Learning needs to occur alongside continuing academic and professional responsibilities, rather than through separate or time‑intensive programs
This approach should be used with care when:
- Workload is already unsustainably high
- Expectations, accountabilities, or decision‑making authority are unclear or shifting
- There is limited opportunity for reflection, dialogue, or feedback
Learning through work is most effective when opportunities for stretch are intentional, bounded, and supported, rather than continuous or incidental.
Practical ways to learn through your work
Light lift
Low risk, built into existing responsibilities
- Own a recurring decision
- Lead a meeting or agenda item
- Represent the unit in cross‑functional or cross‑faculty work
- Move from executing tasks to proposing options
Builds judgement and visibility with minimal workload impact.
Medium lift
Visible growth, some support helpful
- Lead a small pilot or improvement effort
- Take on a new stakeholder relationship
- Co‑lead a project across units or disciplines
- Work through uncertainty before escalating
Most effective when paired with reflection and adjustment.
High lift
Significant growth, clear boundaries needed
- Acting or interim appointments
- Cross‑faculty or institutional initiatives
- Leading work with unclear direction or outcomes
Learn by connecting with others and learning through relationships
When learning through others is the right choice
Learning through others is particularly effective when:
- You are navigating new, ambiguous, or high‑stakes academic or institutional situations
- You want to understand how to approach a challenge, not only what action to take
- Professional confidence, academic leadership presence, or role identity is still developing
- Decisions would benefit from perspectives beyond your immediate role, unit, or discipline
This approach should be used with care when:
- Interactions lack a clear learning purpose
- Time is spent connecting without reflection or follow‑through
- Learning depends primarily on informal access rather than intentional engagement
Learning through others is most effective when there is clarity about the learning intent and purposeful engagement with colleagues, mentors, or networks.
Practical ways to learn through others
Light lift
Low risk, easy to integrate into existing responsibilities
- Ask colleagues how they approached a recent decision or challenge, and why
- Observe meetings or discussions outside your usual context to notice decision‑making approaches
- Compare how different individuals respond to similar situations, particularly under pressure
These approaches build awareness and broaden perspective without adding to workload.
Medium lift
Intentional development, some focus required
- Participate in a mentoring relationship with a clear learning focus
- Join a community of practice related to challenges you are actively navigating
- Seek feedback from multiple perspectives to understand how your approach is experienced
These opportunities are most effective when insights are applied promptly rather than waiting for complete certainty.
High lift
Significant growth, boundaries required
- Co‑lead work with others, learning through shared responsibility
- Mentor someone else as a way to articulate and test your own thinking
- Represent your unit in broader initiatives that provide exposure to institutional complexity
Learning Opportunities
From your first days as a manager to advanced leadership development — find the right program for where you are.
People Management 101 for Managers
An introduction to your role and accountabilities as a people manager at UCalgary. Access key resources to support your leadership journey. Approximately 30 minutes of self-paced learning.
Develop Your Skills as a New Manager
Learn the core skills new managers need—from transitioning into leadership to coaching, delegation, onboarding, and performance management—to build strong, motivated, and effective teams.
Becoming a Manager Professional Certificate
Build essential management skills from communication and emotional intelligence to strategic problem‑solving to prepare for your first leadership role and earn a professional certificate.
Certificates & Programs
Certificate in Professional Management
Are you hoping to move into management, enhance your business knowledge and skills, change employment, or build on your degree? You will examine key principles of business and their interrelationships in local, national and global world settings. Learn key management skills that foster communication, teamwork and problem solving in the workplace. Become more effective in your workplace today.
Employee Tuition Support
This benefit program provides development opportunities through the tuition support plan. This program is available to eligible UCalgary employees and their eligible dependents, allowing them to participate in academic courses at the University of Calgary at a reduced cost.
Manager Essentials
Introduction to Managing in a Unionized Environment
Designed for leaders with AUPE reports. Build understanding of labour relations framework, collective agreements, and corrective action processes. Approximately 1.5 hours of learning.
Equitable and Inclusive Hiring for Managers
An interactive workshop introducing equity and inclusion principles in hiring practices. Learn how to apply an equity lens to hiring processes and address barriers to inclusive recruitment.
Equitable and Inclusive Hiring for Academic Selection
Required every two years for academic selection committee members. Covers equitable hiring, applying an EDI lens, and tools to mitigate implicit bias.
The Working Mind for Managers
Build awareness of mental health, reduce stigma, and explore a leader's role in supporting workplace wellbeing. Learn when and how to accommodate employees while balancing organizational needs.
Timely Terminations: Processing Voluntary Departures
An introduction to processing timely terminations and voluntary departures at UCalgary. Designed for leaders and designated administrators. Approximately 20 minutes of self-paced learning.
Resources at Your Fingertips
Explore on-demand libraries and tools to deepen your knowledge and reinforce your practice — at any stage of your leadership journey.
Leadership Skills Course Library
Leadership skills are essential for anyone who wants to inspire, motivate, and empower others to achieve their goals. Learn how to develop your leadership style, communicate more effectively, manage conflict, delegate tasks, and foster a positive culture. These courses can help you grow as a leader and enhance your career prospects.
Management Skills Library
Whether you're a first-time manager or an experienced leader, you can find courses here to help you grow in your role.
AI for Business Analysis
Improve your skills in areas like predictive analytics, data visualization, and natural language processing. Harness AI to streamline your decision-making processes and drive business growth.
Business Intelligence Program Area
Develop skills to analyze data, uncover insights, and support smarter decision‑making. Explore tools, best practices, and BI strategies used to drive performance across modern organizations.
Writing Courses
Build your writing skills for work, creativity, or personal growth. Explore courses in business, creative, and workplace writing, with options that count toward professional certificates.
What You Can Explore Next
Explore additional resources that help you strengthen your leadership approach, support your team, and navigate UCalgary’s academic and operational environment with confidence.
Contact & Support
Our programs are managed by a range of faculties, departments, and external partners, each with their own dedicated team. Connecting directly with the right contact is the quickest way to get the help you need. For more specific support, see the resources below.