FAQ's - Parking

Employees with standard annual permits are able to manage the vehicles on their permit through the Parking Portal

  • Login using your IT username and password.
  • Click on "Vehicles" from the side menu.
  • Select "Permanent Replacement" to remove the license plate and replace it with another or select "Remove from Permits" if you no longer own the vehicle.
  • If you need to add an additional vehicle to your permit, taking full responsibility for any tickets issued to that vehicle, select "Add a new Vehicle" which is located in the upper right hand corner under the Logout button. 

Emailed confirmation will be sent.

Removing a vehicle from a permit does not remove any tickets that were issued to that vehicle during the time it was listed on the permit.

Employees with standard annual permits can add a temporary vehicle to their permit for up to 14 days through the Parking Portal.

  • Login using your IT username and password.
  • Click on "Vehicles" on the side menu.
  • Locate the vehicle that is being temporarily replaced by the rental/courtesy vehicle.
  • Click on "Temporary Replacement"
  • Follow prompts to enter the replacement vehicle information.

An emailed confirmation will be sent.

The permit holder is responsible for any violations issued to the vehicle while it is added to the permit. Please ensure that temporary coverage is canceled should the rental or courtesy vehicle be returned early. This can be done by selecting "Cancel" under the Active Vehicle Substitutions section in the Parking Portal .

You can check the Parking Portal anytime to view expiry dates and which vehicles are attached to your permit. 

To apply for an annual (12 month) parking permit, please contact our office with your university ID number. If you are an undergraduate student, you may want to consider semester parking as you will be waiting about 3 - 5 years for an annual parking space. 

Semester parking for McMahon Stadium, the Art Parkade and Lot 10 are sold on a first come, first serve basis. Check parking permits for what is currently available. We do not take waiting lists for these lots.  

Yes, your permit is refundable.

  • Permit returned by the 3rd working day of the month - refund current month + remaining months
  • Permit returned by the 15th of the month - refund ½ current month + remaining months
  • Permit returned on the 16th day of the month or later - no refund current month, refund for remaining full months only

Physical permits must be returned to our customer service desk before we are able to cancel the permit and discontinue payroll deductions or process refunds. 

Virtual Permits: contact parking@ucalgary.ca with your UCID and date you would like the permit to end.

Contact our office at parking@ucalgary.ca with the timelines of your leave.  A leave form will be required to place a hold on your permit until your return. Please be aware that permit holds can only be applied for leave of more than 4 months (medical) or more than 6 months (research), with documentation.

We have a motor vehicle assistance program and can provide boosts at no charge during business hours. Contact the Campus Service Centre to request the service.

 

If you believe a ticket issued to you was unjustified, please click here for more information on the Grounds for Appeal and the process.