Frequently Asked Questions
No. Your Unicard does not need to be replaced unless it has been lost or damaged and will remain active as long as you have a relationship with the university.
Yes, a $20 fee applies to all replacement Unicards. If you have lost your UPass there is a separate replacement fee for that sticker.
For reasons regarding fraud and security, if you replace your Unicard, you may not keep your old Unicard.
Yes, if you have money in any of the debit accounts, the money transfers over to the new Unicard.
Yes, your access will be transferred to your new Unicard after the new card is issued. This can take 2-3 business days. If there is an issue with your access transfer we recommend speaking with Electronic Access at Campus Security (MSC 260)
Money can be added to your Unicard and your account balances can be checked either online, at the Unicard office or at a deposit station located in MacEwan Hall, the TFDL or on Foothills campus near purEATery.
The Lost and Found is located at the Information Booth between the two elevators on the 2nd floor in the MacEwan Student Centre. If they are closed, you may check with the Students' Union across the hall as they operate the Information Booth.
Send us an email with your UCID number, stating you have lost your Unicard. Use "lost my card" as the subject line. Your Unicard will be put on hold until you come in and get a replacement or you find your old one. If you purchase a replacement Unicard, all old Unicards will become completely deactivated. Deactivated Unicards cannot be reactivated if found.
No. Once a new Unicard has been created, all old Unicards are automatically and irrevocably deactivated.
Frequently Asked Questions
Anyone with a Unicard can purchase a meal plan, including students living off campus, faculty and staff. Unlimited meal plans are mandatory for first-year residence students.
Residence students purchase meal plans as part of their residence fees.
Students not living in residence, as well as faculty and staff, can purchase meal plans through the Campus Service Centre in International House.
All meal plans are sold for the academic year. Prices and swipe quantities shown on this page apply to the full academic year and all meal plans expire at the end of the academic year.
No. Meal plans are currently offered for the full academic year.
For residence students, meal plan fees are included with residence fees and are due according to the university's residence and tuition payment deadlines in September and January.
Swipe meal plans provide a set number of visits to The Landing that can be used for breakfast, lunch or dinner throughout the academic year.
Unused swipes carry over from the fall semester to the winter semester. All unused swipes expire at the end of the academic year.
Absolutely, all are welcome at The Landing!
You can use your swipe meal plan to treat friends, family members or other visitors. Guests can also pay the posted door rates.
No. Meal plans can only be used at The Landing.
The Landing operates similarly to an all-you-care-to-eat restaurant and food is intended to be enjoyed on site. Portion sizes are also intentional to minimize excess food waste.
Students are welcome to take a piece of fruit and a beverage when leaving.
Yes. Through the Meals To Go program, students can request a boxed lunch to pick up later.
How it works:
- Visit The Landing and ask a cashier for an order form.
- Complete the form and return it to the cashier.
- Orders must be placed at least one day in advance.
- You will receive a slip with your order number.
- Present your slip to the cashier the next morning to pick up your lunch.
- Swipe your card when collecting your meal.
Each boxed lunch includes:
- Chef's choice sandwich (please advise of any dietary requirements or food allergies)
- Fruit
- Side
- Dessert
- Beverage
The Landing offers a variety of options, including vegan, vegetarian, halal and gluten-friendly choices. Food is labelled to help identify dietary preferences and allergens.
Students with specific dietary requirements are encouraged to connect with the culinary team at hello@aramarkucalgary.com to discuss available options.
A friend may pick up a meal on your behalf. They must bring your UCID card and let the cashier know they are picking up a sick meal.