Student Services
Student and Enrolment Services
"will enhance the student experience by providing high quality service and support for all aspects of student life at the University of Calgary, particularly for the educational priorities detailed in our Academic Plan, "Raising our Sights"."
Associate Vice-Provost (Student Services): Jim Dunsdon, Bed, MBA
Telephone: (403) 220-3922
Fax: (403) 210-3889
Acting Associate Vice-Provost (Enrolment) and Registrar: David Johnston, BA, MA
Telephone: (403) 220-7993
Fax: (403) 220-0762
Location: Mackimmie Library Block 117
Prospective Students
Recruitment and Admissions
Director: Elaine Wong
The Recruitment and Admissions Office acts as the first point of contact for prospective students who are interested in attending an undergraduate program at the University of Calgary.
Services for prospective students include:
- Application and admissions advising
- Presentations at Canadian high schools
- Attendance at education or career fairs
- Hosting application and admission workshops.
Other services provided are:
- Centralized undergraduate application and admission services for both domestic and international applicants to programs offered by twelve faculties.
- Evaluation of domestic and foreign credentials for purposes of admission and transfer credit.
- Coordination and facilitation of requests for transfer credit agreements from other Alberta post-secondary institutions.
Telephone: (403) 210-ROCK (7625)
Fax: (403) 220-0762
Location: MacKimmie Library Block 117
Website: http://www.ucalgary.ca/futurestudents
International Marketing & Recruitment (IMR) Office
Director: Nikki Croft, BComm, MA
The International Marketing & Recruitment (IMR) Office provides leadership in defining and implementing the University's international enrolment and recruitment goals, strategies and plans, and servicing prospective international students in their information needs. It works in collaboration with international admissions, the faculties, and units that service international students, such as the Centre for International Students & Study Abroad (CISSA) and the Faculty of Graduate Studies.
Service responsibilities include:
- Profiling the University to prospective international students
- Collaborating with the Alberta government and the Department of Foreign Affairs & International Trade (DFAIT) in helping to profile the advantages of a Canadian education.
- Providing support and advice to the faculties in their international enrolment goals and needs.
- Handling prospective international student inquiries--electronic, print, and walk-in, both at the undergraduate and graduate level.
- Developing U of C international marketing and recruitment electronic and print materials (Viewbooks, Banners, Graduate Fact Sheets, Graduate & International research profiling publication etc.)
- Developing and maintaining the prospective international undergraduate student website.
Telephone: (403) 220-4380
Fax: (403) 220-1342
E-mail: Prospective International Undergraduate Students: intlbach@ucalgary.ca
Prospective Graduate students: graduate@ucalgary.ca
Location: Earth Sciences #702
Career Services*
Director: Voula Cocolakis
Career Services facilitates on-campus recruitment activity and career development programs for students and alumniboth on-line at http://www.ucalgary.ca/careerservices and in person at MacEwan Student Centre 188:
- Extensive online job postings for permanent, summer, part-time and co-op and internship positions
- Six annual career fairs, employer information sessions, on-campus interviews, industry panels and, networking events
- Resume and cover letter review available by appointment, at drop in sessions or on-line
- On-line workshops and resources providing general and faculty specific career and job search information and assistance
- Dedicated faculty specific advisors to provide students with tools for employment success
- Web calendar and online registration of up-coming Career Services events
- Administration and information concerning Co-operative education and Internship programs
- Coordination with Students' Union, Student Enrolment Services, Faculty and Student Clubs to provide and/or participate at career related events
*Services are partially funded by Student and Enrolment Services and the Students' Union
Telephone: (403) 220-8020
Fax: (403) 284-1755
E-mail: recruit@ucalgary.ca for employment services; coop@ucalgary.ca for Co-Operative education and internship services
Location: MacEwan Student Centre 188
Web site: http://www.ucalgary.ca/careerservices
Centre for International Students and Study Abroad (CISSA)*
Director: Glynn Hunter, BA, MA
The Centre for International Students & Study Abroad (CISSA) provides support to international students related to their adjustment to the university and Canada, and promotes an understanding of international issues among Canadians by involving them in programs (study abroad, work and volunteer overseas), which develop a global experience.
Programs and services at CISSA include:
- Study/work/volunteer abroad resource library
- Selection for Student Exchange Programs and Group Study Programs (semester, spring and Summer)
- International student advising and support
- Bridging programs (bringing Canadians and international students together): Global Friends, Language Bank and International Week
- Volunteer opportunities on campus, in Canada and abroad
- Publication of handbooks for international students and study abroad students
- Provide orientations and workshops for students studying in Canada or preparing to go abroad
Telephone: (403) 220-5581
Fax: (403) 289-4409
E-mail: cissa@ucalgary.ca
Location: MacEwan Student Centre 275
Web Site: http://www.ucalgary.ca/cissa/
*CISSA reports to the Vice Provost International
Counselling Centre
Associate Director Wellness Centre (Counselling): Michael McKernan, MSW, Registered Social Worker (Alberta)
2008/09 will see the formal launch of a new Wellness Centre and the integration of University Health Services, Counselling and the Chaplaincy. Integration will create a culture of wellness on campus - a place where students can truly experience an opportunity to grow in health and wellbeing through partnership with Wellness Centre professionals.
The Counselling Centre offers the following services:
- time-limited individual and couples counselling provided by well-qualified counsellors or counsellors-in-training;
- a variety of workshops including managing time, stress and sleep; managing test anxiety; overcoming procrastination; making educational and career decisions;
- Career Clinic, drop-in times to assist with your educational and career decisions;
- Academic Clinic, appointment bookings to assist you with educational success strategies;
- Counsellor Training Program for chartering interns and graduate level practicum placements;
- Website information including FAQ's, tip sheets and useful links to personal, academic and career information
Telephone: (403) 220-5893
Fax: (403) 284-0069
Location: MacEwan Student Centre 375
Website: http://www.ucalgary.ca/counselling/
Disability Resource Centre
Director: Johanne Tottle PhD
- Advising and support for students seeking academic accommodations
- Arranging assistive services such as learning strategists, note-takers, and sign language interpreters
- Guidance and information regarding student funding
- Referrals to on-campus services and community/government agencies
- Access to a variety of adaptive technologies such a voice-recognition and speech synthesis
- Assessment of students encountering learning difficulties
- Accommodated exam support
Telephone: (403) 220-8237
Fax: (403) 210-1063
E-mail: jusmith@ucalgary.ca
TTY: (403) 220-2823
Location: MacEwan Student Centre 293
Website: http://www.ucalgary.ca/drc
The Multi-faith Chaplain's Centre
The Multi-Faith Chaplains' Centre invites you toto enjoy the gift of one another, the richness of ideas, the celebration of faith, and to join in serving the world together. There are 9 chaplains who provide spiritual counselling for those who are searching for meaning (many faith traditions represented). Space is provided within our offices and also at the other end of MacEwan Student Centre in a new Prayer Room and Chapel for prayer and meditation. All are welcome to drop in and visit.
Telephone: (403) 220-5451
Email: chaplain@ucalgary.ca
Location: MacEwan Student Centre (MSC) 373
Website: http://www.ucalgary.ca/chaplain
The Native Centre
Director: Shawna Cunningham, BA, MA
The Native Centre was established in 1972 by the University of Calgary to provide culturally sensitive support services and programs to Aboriginal students. It also provides an important venue for the establishment of cultural links between aboriginal and non-aboriginal students, the University of Calgary, and the aboriginal community at large. Below is a list of the programs and services:
Student Advisory Services
- Pre-admissions advising and program information
- Advice and Assistance with Applications to the University of Calgary
- Registration information and assistance with online services
- Program Advising for Open Studies
- Information and Referrals to Campus-wide services
- Advise and assistance with Post-secondary funding for Aboriginal Students
- Peer tutorial
- Personal counselling
- Cultural and Spiritual Advising Cultural Enrichment Lecture Series in partnership with International Indigenous Studies
- Ceremonial events
- Tipi Raising Workshop
- Annual Graduation Banquet and Pow-wow
- Potlucks and Social gatherings
- Native Awareness Days, hosted by the First Nations Student Association
Facilties
- The Red Lodge, Student Lounge
- First Nations Student Association Offices
- Computer Lab
- Study Space
Special Programs
- NAPI Ambassador Aboriginal Youth Outreach Program
- Aboriginal LYNX Career and Employment Program (new)
- Program Assistant for Student Services program (PASS)
- Student Volunteer Program
In honour of the diversity of our campus community, The Native Centre is an open welcome space for all students, faculty, and staff. For more information, please contact us at:
Telephone: (403) 220-6034
Fax: (403) 220-6019
Location Room 390z MacEwan Student Centre
Website: http://www.ucalgary.ca/nativecr
Office of the Student Experience
Through exceptional campus-wide programming, service and research, the Office of the Student Experience supports the success and leadership development of students through the different stages of their university experiences. The OSE offers:
- Orientation and advising assistance (Spring Orientation, U of C 101)
- Online resources (discussion forums, Student Survival Guide, leadership resources)
- Universityof CalgaryLeadership Program (UCL);
- Community service learning opportunities;
- Ongoing workshops and communications (Wellness and Health Awareness Team, U of C Zine);
- Services for graduate students (Grad 601: Orientation);
- Parent and family services (orientation, e-magazine, online forums)
- Volunteer and leadership opportunities;
- Research and program assessments.
Telephone: (403) 220-2277
Fax: (403) 220-0190
Email: theose@ucalgary.ca
Location: MacEwan Student Centre 460
Website: http://www.ucalgary.ca/ose
Hours: Monday to Friday, 8:30 am - 4:30 pm
Residence Services
Director Residence Services: Joel Lynn
Living in residence offers a blend of academic and personal growth that makes a university education truly great! Residence students' close proximity to class, to faculty, to peers and to study groups facilitates an interactive, accessible and supportive university learning lifestyle. The University of Calgary has many kinds of accommodation available on campus for its diverse population of students including traditional style residences for first year students, apartment style residences for upper year undergraduate and graduate students and townhouses for students with families. Applications are available online at http://www.ucalgary.ca/residence.
Single Student Housing
The single student residence complex, located on the southwest corner of the University Campus, consists of eight buildings and offers a variety of accommodation styles.
Rundle and Kananaskis Halls are traditional style residences accommodating approximately 650 students in double and single rooms (there is a limited number of single rooms available). Housing consists of single-gender and co-ed wings or floors to best meet the needs of individual students. Each floor has a Community Advisor available to respond to students' needs and concerns. Laundry facilities, recreational lounges and academic lounges are all available for student use. Meal plans are required for students living in these buildings. More information on meal plans can be found at http://www.ucalgary.ca/foodservices/resdiningprogram.html.
Cascade Hall, Norquay Hall, Brewster Hall and Olympus Hall accommodate approximately 600 students in furnished, self-contained studio, one bedroom (single occupancy), two bedroom and four bedroom apartments. These apartments are designated for new and returning undergraduate students. Each building has its own academic lounge and recreational lounge, and also has Community Advisors available to support each student's residential experience.
Glacier Hall and Castle Hall are designated as graduate student apartment style buildings with the same services as our undergraduate buildings.
Students who have specific accessibility, mobility or medical needs are asked to indicate these needs on their application. Residence Services will work with students to meet their specific needs where possible.
Students must apply online for residence accommodation at www.ucalgary.ca/residence. First-Year Undergraduate Students are guaranteed a space in Residence if their application is received prior to April 30 of each year. All other new students are encouraged to apply as soon as possible, as demand for space is high, and assignments are completed on a first-come, first-served basis. Returning students are assigned based on a lottery system, with applications due by February 29th. Applications are available each year in January.
Telephone: (403) 220-3210
Email: rezserv@ucalgary.ca
Location: Dining Centre 018
Website: http://www.ucalgary.ca/residence
Student Family Housing
Student Family Housing consists of 250 townhouses, arranged in a garden court setting that is ideal for students with families. In addition to the facilities offered, Residence Life Staff facilitate programs to meet all family members' needs, including community barbecues, homework help, summer camps and ESL conversation groups.
Space is limited in Student Family Housing, and the waitlist is processed based on date of application. To apply online or to learn more about student family housing, please visit our website.
Telephone: (403) 220-7227
Location: 3735 - 32 Avenue N.W., Calgary, Alberta T3B 2X1
Web Site -- http://www.ucalgary.ca/residence/
Student Awards and Financial Aid
Director: Claudia Barrett
Awards
Administers Scholarships and Bursaries:
- Awards for entering undergraduate students: University of Calgary Automatic Admission Scholarships , Dean's Merit Admission Awards, High School Awards, Outstanding Achievement Awards, Seymour Schulich Scholarships and Awards, IB Diploma Scholarships
- Transfer Awards
- Awards for continuing undergraduate students: Undergraduate Awards
- Faculty of Law Awards
- Faculty of Medicine Awards
- AlbertaScholarship Programs: Louise McKinney Scholarships, Jimmie Condon Athletic Scholarships, Jason Lang Scholarships, Laurence Decore Awards, Lois Hole Humanities and Social Sciences Scholarship
- Canada Millennium Scholarship Foundation: Millennium Excellence Awards including National In-Course Awards, World Petroleum Congress Awards
- External awards administration
- Liaison with donors; establish new awards
Student Loans
- Liaison between students encountering difficulties with their financial assistance and the appropriate government funding agencies
- Emergency loans and bursaries administration
For further information on financial aid, refer to the Awards and Financial Assistance section of this Calendar.
Telephone: (403) 210-7625
Fax: (403) 282-2999
Questions: http://www.ucalgary.ca/currentstudents/asktherock/
Location: MacKimmie Library Block 124
Website: http://www.ucalgary.ca/awards/
University Health Services
Wellness Centre Director: Debbie Bruckner
Unversity Health Services offers the following services to the university community:
- Confidential health services from family physicians with extensive experience in collegiate health care- including walk-in services and family medicine
- Physician referrals to specialists as indicated
- Health promotion and education
- Immunization programs and flu vaccines
- Psychiatric services
- Chiropractic services
- Massage therapy
- Nutritionist services
We are working with the Chaplains and Counselling Centre to provide integrated wellness support for students!
Telephone: 220-5765
Fax: 282-5218
Location: MacEwan Student Centre 370
Website: http://www.ucalgary.ca/UofC/departments/UHS
U of C Service Stop
Director: Alyson Woloshyn, BA
The U of C Service Stop assists students in carrying out their administrative requirements at the University of Calgary. The Service Stop provides front-line services for the Fees Office, Student Awards and Financial Aid, Admissions, and Registrations. Enrolment Service Advisors are available to support students with any questions in these areas. Advisors can be accessed as follows:
- On the Phone - 1-403-210-ROCK (7625)*: General student inquiries
- Fee/admission/registration inquiries
- Student award and financial aid inquiries
*Limited information and service can be provided on the phone due to the Freedom of Information and Protection of Privacy Act legislation
In-person
- On demand transcripts
- Proof of Enrolment letters (or forms signed) for undergraduate students (not necessary for in person as long as it is not for government loans)
- Fee payments
- Student loan inquiries
- Undergraduate registration Issues
- Undergraduate adding/dropping/withdrawing from courses
- Undergraduate award/scholarship inquiries
The following online services are available 24 hours a day, 7 days a week: :
- Request transcripts in advance
- Pay fees using MasterCard, Visa or online banking
- Add/drop/swap courses
- Update personal information
- Print T2202A tax receipt (available online only)
- Print Proof of Enrolment letters (not for government student loans)
Telephone: 1-403-210-ROCK(7625)
Fax: 1-403-289-1253
Location: MacKimmie Library Block 117
Website: http://www.ucalgary.ca/registrar
Hours of Operation : Monday to Friday - 09:30-16:30, and Thursday - 10:00 - 16:30*
*Service Stop may stop generating tickets prior to 4:30 depending on service demands
The Service Stop may experience temporary closures throughout the year for staff training and professional development. For current updates on closures and wait times please visit: http://www.ucalgary.ca/currentstudents/serviceinformation.
Women’s Resource Centre
Executive Director: Stephanie Garrett, BA, MSc
Mission:
Our mission is to provide a safe and supportive place to advance women’s equality and build community through sharing, learning and teaching where all experiences are valued, and everyone is offered the resources necessary to make informed choices.
Vision:
The Women’s Resource Centre strives to achieve equality at the University of Calgary and to create a more inclusive campus environment where each individual’s agency and voice are nurtured to contribute to the collective spirit of a community where citizenship and leadership is made possible for all, regardless of gender.
Values:
The Women’s Resource Centre is first and foremost a place of kindness. We celebrate diversity based on – but not limited to – gender, ethnicity, race, class, ability age and sexual orientation and we believe that the key to achieving empowerment is through the cycle of reflection and action, creating positive social change.
Strategies:
The Women’s Resource Centre employs five pillars of work to achieve our goals. These take a holistic approach to achieving equality and realizing each individual’s potential for growth, leadership and citizenship.
They include:
Peer Support
Mentorship & Leadership
Diversity
Health & Wellbeing
Internationalization
Student Services:
- Peer Support (peer to peer counseling on a diversity of issues)
- Mentorship & Leadership Training Program (for undergrad, graduate and post-grad students in the last phase of their degree)
- Trainings – Diversity Training (race, gender, class, sexuality, etc), Leadership Training
- Workshops (health and wellness, global and cultural issues, etc)
- Online Resource Database (with hundreds of resources accessible through the WRC website)
- Social Gatherings (knitting circles, quilting group, movie nights, yoga – all free of charge)
- The WRC Awards - To celebrate women's Wisdom, Resilience and Compassion by identifying and honouring an alumna and a female University of Calgary student
- Special Events - December 6th Memorial: National Day of Remembrance and Action on Violence Against Women, International Women’s Day Celebration
- Volunteer Opportunities
Facilities:
- Lounge
- Study Space
- Resource Library
- Club and group meeting space
- Quiet meeting space for women experiencing challenging situations and faculty or staff wishing to conduct one-on-one meetings.
Telephone: (403) 220-8551
Fax: (403) 210-7970
E-mail: women@ucalgary.ca
Website: http://www.ucalgary.ca/women/
Location: MacEwan Hall 318
Hours: Monday to Friday, 8:30am – 4:30pm