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University of Calgary Calendar 2009-2010 Student Services Information Technologies
Information Technologies

Student Center! Email! Web Publishing! Internet! High Performance Computing! Computer Labs! Multimedia! Wireless! Course Management (Blackboard - Elluminate)!

University of Calgary Information Technologies (UCIT) ( http://www.ucalgary.ca/it/ ) is responsible for providing computing and networking support to U of C students in their learning and research needs via pc computers, Unix, and high performance computing facilities.
As a student, you may use UCIT-supported PC and Unix workstation laboratories across campus. Particularly important is the Information Commons: http://library.ucalgary.ca/services/informationcommons/ on the second floor of the MacKimmie Library Block, where you will find over 250 PCs, printing facilities, extensive technical and reference assistance, collaborative work rooms, basic instruction in use of the library catalogue, article indexes, and Microsoft Word, PowerPoint, and Excel, etc. The Information Commons also has access to AirUC (U of C's wireless network) and provides printing from wireless as well. In addition to the IC, the Elbow Room (Room 142 Science Theatres), a "drop-in" microcomputer lab with UCIT staff available to offer technical assistance. It too is a wireless environment with printing available to the student. As well, there are several teaching labs which offer drop-in access when not scheduled for credit instruction. For more information, please see http://www.ucalgary.ca/itlabs.

Every student is entitled to a UCIT computing account on the central computing system. More information on getting an account and the benefits of an UCIT account can be found at: http://www.ucalgary.ca/it/itaccount . You can use this account for Internet access, Web-storage (called Webdisk), access to software via the web (Webware), email, Web page publishing, Blackboard course information, wireless access and many other applications. To register online for a UCIT account, go to http://www.ucalgary.ca/it/register.

Students also have access to many web-based applications through the U of C portal, a designated, single sign-on, personalized "desktop". Applications such as, the People Student Centre and Blackboard are found in the portal. To access these applications, log in to the MyUofC portal with your eID. To register for an eID online, go to https://my.calgary.ca.

UCIT supports many academic applications including Blackboard, Elluminate, Breeze, database management, graphics, printing and email, Web tools, statistical analysis, simulation, a comprehensive range of programming languages and scientific applications, and text processing. Documentation, consulting, and non-credit courses on software and hardware are also available.

UCITs Com/Media unit provides audio-visual, portable computing and other communications media support for teaching and learning activities. A wide range of educational media technology is available by contacting any of the Com/Media cross-campus booking and service centres. Equipment is then scheduled, delivered, set-up and made ready for the class. If you have special media requirements then Com/Media can meet these needs with consulting services for complex integrated video, audio, and control systems, and non-credit training in the use of media technology. See http://www.ucalgary.ca/commedia more information.
Hardware repairs and service for your own computer can be done through UCIT's authorized service centre located in the basement of Math Sciences (057/058) http://www.ucalgary.ca/it/repairs.

Hardware repairs and service for your own computer can be done through UCIT's authorized service centre located in the basement of Math Sciences (057/058) http://www.ucalgary.ca/it/repairs.

For information on purchasing hardware & software (Microsoft Office 2007), through the University's partnership with Dell or Apple, consult the Student Laptop & Software Purchase Program. To purchase Dell desktops, go to http://www.ucalgary.ca/buyadell/
UCIT also co-ordinates site-license agreements and volume discounts for specialized software. For more information, go to http://www.ucalgary.ca/it/software. UCIT distributes site licensed anti-virus software for detecting, removing and preventing computer viruses. Go to http://www.ucalgary.ca/it/virus for more information or a free download.

To provide you with on-line access, UCIT operates the campus network To provide you with on-line access, UCIT operates the campus network with connections to the Internet and the World Wide Web. Additional networking services include: AirUC, the U of C Wireless Network, available throughout the campus. For more information about wireless service please go to http://www.ucalgary.ca/it/wireless; and RezNet - U of C's high-speed network for students living on campus. Browse the web, check your email, work online from almost anywhere in your campus home. For more information, please see http://www.ucalgary.ca/reznet/.

Dialup services provides you with dialup access to University services and the Internet. See http://www.ucalgary.ca/it/dialup. You can also get high-speed access to our services via Shaw Internet (http://www.shaw.ca) or Telus Velocity ADSL (http://www.telus.com).

Get help from: IT Support Centre: 403.220.5555
Email: itsupport@ucalgary.ca
Location: 7th Floor Math Science

For more information on all Information Technology Services go to: www.ucalgary.ca/it/services