Canadian Operational Research Society

Calgary Section

http://www.corscalgary.org/

PROFESSIONAL DEVELOPMENT SEMINAR

When: Noon to 1:30 PM, Friday, May 19, 2006

Room 217

TransCanada Tower

450 - 1 Street SW

(See attached map)

SPEAKER

Murray Howland

TOPIC

Measuring Efficiency Using Data Envelopment Analysis: Managerial and Implementation Issues

Abstract:

Data Envelopment Analysis (DEA) allows an organization to measure the relative efficiency of its Decision Making Units. It provides detailed advice on each manager’s unique improvement challenges. It can be used to assess bank branches, service stations, franchise outlets, etc. Murray Howland will discuss his experience in using DEA to analyze the relative efficiency of bank branches. He will offer practical advice on how to design a DEA analysis that will identify real opportunities to improve efficiency.

About the Speaker:

Murray worked for a major Canadian bank for 15 years in various financial planning and analysis positions. He was the Western Canada Controller for their consumer banking business. Since 2000, he has been a part time CFO for companies that don’t require a full time CFO.

He teaches strategy, finance, and economics at the University of Phoenix and the University of Calgary Haskayne School of Business.

Murray has an MBA, and CMA. His presentation is part of the work he did for his MEc degree from the University of Calgary. A more thorough description of his work appears in the February 2006 INFOR journal.

He currently serves on the Board of Calgary Family Services.