International Student Services Advising

International Student Services (ISS) provides drop-in immigration and non-academic advising for all international students. ISS is located in room MSC 275 (MacEwan Student Centre). We are here to help!

Immigration Advising

Drop–in Immigration Advising

International Student Services (ISS) has Regulated Immigration Advisors who are legally authorized to help with questions related to the following:

  • Canadian immigration (including study permits, work permits, and visas)
  • Canadian immigration options for partners/spouses and dependents of UCalgary students

For visa, study permit and work permits, drop in advising is available

Tuesday to Thursday
10 a.m. to 12 p.m. and 1 p.m. to 3 p.m.

On Mondays and Fridays, our team is available remotely. Please contact for assistance.

Permanent Residence (PR) Advising

Our PR Specialist Advisor can provide guidance on options for students. Students must attend a PR information session to receive general information. After the session, you may then book an individual appointment with our PR Specialist Advisor.

  • You can register for a Permanent Residency Information Session through the events calendar. Registration is required.
  • After attending an Information Session, you can book an appointment with the PR advisor. View the instructions to book an appointment here


Transitional Support Advising

Whether you are a new student or have been studying at UCalgary for several years, you may questions or uncertainties about life at UCalgary, in Calgary, or Canada. Our advisors are here to help answer questions about getting settled in Calgary, finding community, and connecting with resources on or off-campus! We are a great place to start if you have a question and do not know where to go. Some examples of topics we can help you with are:

  • Setting up a Canadian bank account
  • Getting a Social Insurance Number (SIN)
  • Understanding your medical insurance options
  • Understanding how to access health & wellness services
  • Learning about resources for family members (partners/spouses & children)
  • Accessing offices or resources on campus that can help you succeed in your personal or academic life
  • Participating in social or leadership opportunities to build your social network in Calgary


Drop in advising is available

Tuesday to Thursday
10 a.m. to 12 p.m. and 1 p.m. to 3 p.m.

On Mondays and Fridays, our team is available remotely. Please contact for assistance.

Information Sessions or Workshops

International Student Services (ISS) hosts group sessions on particular topics throughout the academic year. You can view upcoming sessions and events through the Events tab. All international students of any level of study are welcome to attend.


International Student Services runs several programs to facilitate opportunities for international students to connect, get involved on campus, and make the most of their UCalgary experience. Learn more about our programs by exploring our website, especially the Student Life tab.