COVID-19 Response

Information for the campus community

Update - April 6, 2020

Update to UPass and Campus Recreation spring/summer term fees
Students enrolled in spring and summer classes will not be charged UPass and Campus Recreation fees, as these services will not be available.

For undergraduate students, general fees for this year’s spring/summer term will be assessed using the online/distance rates (provided in the general fees chart in the Academic Calendar), which do not include the UPass or Campus Recreation fee. For graduate students, the UPass and Campus Recreation fees will not be assessed for the spring/summer term.

Fall 2020 international study, research and work programs
We continue to monitor the evolving COVID-19 situation as we evaluate programs that will be offered in the upcoming months. We have not yet made any decisions regarding undergraduate and graduate student travel for Fall 2020 international study, research and work programs and would like to strongly advise students to refrain from making any payments for these programs or related travel at this point that are not 100% reimbursable. This includes payments for airfare, housing and student visa fees.

The University of Calgary will not reimburse any costs that are committed by students for these programs prior to a formal communication on the status of the programs.  Please continue to check your emails, consult with your program co-ordinator and visit the COVID-19 response website for updates on international study programs.

REMINDER: Main campus secured effective Thursday, April 2
Starting April 2, buildings on main campus will be transitioning to electronic or key access only. Faculty and staff who normally can access our buildings with their Unicard or issued keys can still do so.

For those who have items on campus (e.g. in your locker) and who are unable to retrieve them, processes are being set up to allow retrieval at a later date. These processes will be communicated in a future update.

Working from home:
Effective Sunday, March 22 all faculty and staff who can perform their work from home should do so, until further notice. Only those that are performing functions that require them to be on site should work on campus. 

Need IT help? How to use Office365, map to a network, use VPN/MFA from home etc.
Improve Your Ergonomic Approach at home. Learn more. 

Employees who require their desktop computing equipment at home are required to complete the IT Equipment Agreement

Working on campus
As was shared earlier with the campus community, we remind everyone that only those who need to be on campus should be on campus. If your studies or work require you to come to campus in person, please practice the social distancing guidelines recommended by the Government of Alberta, such as: Keep at least six feet (the length of a bicycle) from others. Avoid overcrowding in elevators or other enclosed spaces. Wash or sanitize your hands after touching communal surfaces.

We also ask that you take safety precautions that reflect how quiet campus is right now. If you have to come to campus in person, please let somebody know where you’ll be and how long you’ll be there, or come with a (six-foot-away-from-you) buddy. Please don’t be surprised if a member of our Campus Security approaches you to see if you’re OK. Your safety is important to us. 

New policy for Approvals and Signatures During COVID-19 Pandemic
The University of Calgary has implemented a process effective today for alternate methods of obtaining approvals and signatures. The new measures are necessary because of the special working environment caused by the COVID-19 pandemic and its impact on our operations. The operating standard applies to employees of the university whose role requires them to approve or sign internal or external documents.  Read more

COVID-19 Guidelines for Faculty and Staff
Read more.

USRI feedback online for the winter 2020 term
Student ratings of instruction are a way that students can give feedback to help improve the quality of learning experiences at the University of Calgary. Because of the extenuating circumstances of moving to remote teaching this term, the feedback process will be running from March 30 to April 15, in an exclusively online format. We will be proceeding with collecting student feedback through the Universal Student Ratings of Instruction (USRI) and faculty-specific forms. We rely on the valuable feedback to elevate teaching and learning at UCalgary.

Students, academics and sessional instructors will receive emails in the days ahead, with more details about winter-term USRI communications.

Final grades: Winter 2020 term
UCalgary has made the decision to offer students the choice, for each course they complete in the Winter 2020 term, to either accept their final course grade or opt for Completed Requirements (CR)/Fail (F). Students will make this choice after they complete their Winter 2020 courses and receive their final grades.  Learn more. A FAQ about the CR/F option has been posted online

Summer research awards
We are very pleased to announce that offers for our summer research awards will start going out to qualifying students starting April 1, enabling our students to enjoy rich research experiences in spite of the restrictions in the face of COVID-19. 

Under normal circumstances, students would be notified that they have received a summer research award, copying the supervisor so they are aware, and the student would confirm acceptance of the award. This year, supervisors will be asked to complete a form confirming that they are able to support and develop modifications to their student’s proposed research project so research can be conducted remotely, and that they can provide meaningful supervision and mentorship remotely.

The only exception to conducting remote research is if students have already been on-boarded in a designated critical research lab — this will additionally require appropriate approvals. Once such a commitment — or approval — has been obtained, the process of setting up students in their research experience will begin.

Almost 350 summer research studentships will be offered over the next few days through this process.

Convocation
The spring Calgary Convocation ceremony, and the Indigenous Graduation Pow-wow have been postponed until the Fall of 2020. More information about alternate arrangements will be made available by early May. Read Chancellor Deborah Yedlin’s full message.  Read an FAQ for students

Support and volunteer during the COVID-19 pandemic
The health and well-being of our UCalgary community is extremely important to us. To best support our community, we have created the Campus Community Needs Assessment website.  If you are need of assistance with basic needs, physical or mental health supports or any other assistance, please visit this site and fill in the form.

If you are a UCalgary staff, faculty, student or alum who has the volunteer capacity to help, we would encourage you to register at the new COVID-19 Volunteer Support website and we will match you with a member of our community in need.

All 2020 Spring and Summer term courses will be offered online
All credit courses offered in the upcoming 2020 Spring and Summer terms will be delivered remotely. In light of the projections for the progression of COVID-19 in Alberta in the upcoming weeks and months, we want to provide certainty for our students and academic staff as they prepare for the these sessions. This decision will provide our instructors with as much time as possible to design and transition courses for remote teaching and learning in order to enable a high-quality student experience.

New building hours of operation effective Thursday, March 26
Beginning on Thursday, March 26, building access on all of our campuses will switch to: 9 a.m. to 4 p.m. Regular hours will continue at the Cumming School of Medicine Foothills campus. Reminder: Effective March 22, all faculty and staff who can perform their work from home were asked to do so until further notice. Only those who are performing functions that require them to be on site should work on campus.

The Kinesiology building on main campus will be closed effective today until further notice. The Sport Medicine Centre will remain open and will be accessible through the external entrance only.

Research
Researchers have been given additional guidance on operations

Cases on campus:
On March 21, the University of Calgary was made aware that an individual associated with the Haskayne School of Business and on our Spy Hill campus have tested positive for COVID-19 (coronavirus). These cases, in conjunction with the cases announced on March 20, trigger increased preventative measures.

What's open and closed:
Additionally, the Taylor Family Digital Library and vendors on campus, including vendors in MacEwan Student Centre and Yamnuska Hall, are now closed. The Landing will remain open for students in residence.  Check here for opportunities to access library support remotely  

MacEwan Student Centre (Mac Hall) and the Students’ Union office are closed, but SU staff are available remotely to answer questions about services and advocacy issues. Please see their website for updates.

As part of UCalgary’s continuing efforts to minimize the spread of COVID-19, the field research stations operated by the Biogeoscience Institute will suspend activities and visitors until June 30, 2020. The change affects two field stations: Barrier Lake Station, located in the Kananaskis Valley, and the R.B. Miller Station, located in Sheep River Provincial Park.

Residence:
UCalgary is encouraging all students in residence that have the ability to go home to do so no later than Sunday, March 29. We understand this will not be an option for everybody and we will continue to accommodate any students that cannot go home, including international students. We will be working with students in the coming days to begin transitioning all students who remain in residence to buildings without shared bathroom facilities. More details on this plan will be coming shortly.

Travel update for students planning to come to Canada
The Government of Canada has clarified exemptions to the travel restrictions for international travellers seeking to enter Canada that were announced on March 16 and took effect on March 18. These exemptions now include international students on a valid study permit.  Learn more. 

Parking 
Payroll deductions for faculty and staff parking permits on main campus and Spy Hill will be suspended, effective April 1. The suspension will remain in effect for all full or partial months until the work from home direction is rescinded. There will be no partial refunds processed for March.

All UCalgary parking lots on main campus and Spy Hill will be complimentary effective Tuesday, March 24, 2020. Complimentary parking will remain in effect until the date that the work from home direction is rescinded.  Read more

All events cancelled
All planned, in-person university events on our campuses are cancelled immediately. Until further notice, the scheduling of future campus events is on hold.

Recreation facilities closed
Effective immediately, all current Active Living and Outdoor Centre programs have been cancelled and all our recreation facilities at the University of Calgary campus are now closed. This measure was taken to ensure the safety and health of the campus and Calgary community, including those who take our programs.

Campus cleaning
As a preventive measure, the university’s cleaning teams will be concentrating efforts on high-touch areas such as door handles, door rails, food courts and restrooms. Learn more

Mail on campus

  • All deliveries of equipment/research materials will continue as long as a delivery location remains open. If a delivery location is closed, please contact Integrated Service Centre at scmhelp@ucalgary.ca or by phoning 403-220-8800 to advise of an alternate location to deliver items.
  • As of today, all deliveries to Foothills campus are continuing as normal and Bio Sciences/Chemistry/Geology deliveries have been streamlined to Chemistry.
  • Finance and Development, including OVC, will receive mail every Friday to ensure year-end requirements are met (i.e. cheques are delivered as needed).
  • The Registrar’s office will receive mail every day.
  • All other areas on campus will have mail delivery suspended, pending notification that the area is open and mail delivery is required.  If your area requires mail delivery once or twice per week, or where you need to advise about an alternate delivery location, please contact Integrated Service Centre at scmhelp@ucalgary.ca or by phoning 403-220-8800. 

Town Hall
UCalgary held a COVID-19 town hall on March 19, 2020.  You can watch it on-line.  Please note, COVID-19 is an evolving situation and some of the information presented in the video may no longer be valid.  

AHS Updates

Accurate and up-to-date information for Albertans is available from Alberta Health Services.

AHS Updates

Learn more

AHS FAQs

Learn more

Updated testing criteria

Learn more

AHS Self Assessment

Complete self assessment

City of Calgary’s Response

Learn more

Government of Alberta Updates

Learn more

Chief Medical Officer Updates

Learn more


Information for Faculty and Staff

At the University of Calgary, the health and safety of our community is our number-one priority; our employees are a big part of that community. The COVID-19 crisis is rapidly evolving, and business continuity planning is ongoing for faculty, staff and students.

As communicated on March 21st, all faculty and staff who can perform their work from home are directed do so, until further notice. Only those that are performing functions that require them to be on site should work on campus.

Faculty and staff who will be working from home but need to come to campus to retrieve things from their office should have done so by now. For those who haven’t, please coordinate any trip to campus with your supervisor, as we want to ensure not everybody comes to campus at once to allow enough room for social distancing.

The following guidelines are temporary to help address the COVID-19 crisis and should be implemented until the end of classes on April 15, 2020.  We will continue to reassess the situation and may alter our approach after April 15, 2020.

News and update archives

Travel anywhere outside of Canada suspended until September 2020

UCalgary has suspended all travel anywhere outside of Canada until September 2020, and is asking students, faculty, staff and visitors returning from travel outside of Canada to self-isolate away from campus until they have been back in Canada and symptom free for 14 days.

All UCalgary students and non-academic staff in Europe are required to leave their exchange placement, internship, research or other program abroad. We strongly encourage academic staff to leave as well. Canadians should return to Canada. International students should follow the guidance of their home countries. If you are an international student currently outside Canada and have questions about what to do, you can email UCalgary at international.advice@ucalgary.ca.

As the situation changes, up-to-date travel information for UCalgary is available on the Risk website.

Anyone planning for future travel on UCalgary business is encouraged to complete a travel registration form well in advance of travel dates so you can be advised immediately if you may be impacted by further UCalgary travel restrictions.

All travellers should be aware that the situation continues to change rapidly ensure your travel plans are flexible, purchase travel insurance with COVID-19 cancellation coverage, and avoid non-refundable bookings, if possible.

Self-isolation for returning travellers

Anyone returning from travel from anywhere outside of Canada should self-isolate away from campus until they have been back in Canada and symptom free for 14 days.

Those affected are asked to contact their supervisor, manager, instructor or other relevant contacts as soon as possible to arrange to self-isolate. People self-isolating without any symptoms, should expect to work or study at home for 14 days. Employees will continue to receive pay and benefits without interruption. Individuals who are symptom free after the 14-day isolation are welcome to come back to campus. Medical documentation is not required — nor should be requested — to return to campus.

Self-isolation means avoiding situations where you could infect other people. The following is important advice from AHS about self isolation:

  • Avoid all situations where you may come in contact with others, such as social gatherings, work, school/university, child care, athletic events, faith-based gatherings, healthcare facilities, grocery stores, restaurants, common eating areas like the Dining Centre or food courts, shopping malls, communal laundry, and any public gatherings.
  • When possible, avoid public transportation including buses, taxis, or ride sharing.
  • As much as possible, you should limit your contact with people and avoid having visitors to your home. It is okay for friends, family or delivery drivers to drop off food or other things you may need. You can also use delivery or pick up services for errands such as grocery shopping.
  • If you need to leave your home for an urgent errand, you can further reduce risk of spread by wearing a surgical mask while you are out.
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Tips from our experts

Connect to valuable insight and advice from UCalgary experts. These resources can help you manage impacts to your daily life as we all adjust to staying away from each other.
 

Webinar: Tips for parents during school closures
Webinar: Mental wellness: Coping through the crisis 
Discover online learning opportunities

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News Archives


Working at home guidelines updated

April 3, 2020

read more

Decision to postpone spring UCalgary Convocation

March 25, 2020

read more

Parking and Transportation services during the COVID-19 outbreak

March 23, 2020

read more

Final grades for the Winter 2020 term

Marc 22, 2020

read more

Additional individuals associated with University of Calgary test positive for COVID-19, only those required to be on site should be on campus

March 21, 2020

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Individuals associated with UCalgary test positive for COVID-19

March 20, 2021

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Campus cleaning update and disinfecting tips for staff regarding COVID-19

March 17, 2020

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Support for working at home

March 16, 2020

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Individual associated with UCalgary tests positive for COVID-19

March 16, 2020

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Monitoring continues, plans for alternate forms of course delivery will move ahead starting Monday, March 16

March 14, 2020

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Important COVID-19 update: University will remain open, classes will resume Monday via remote learning

March 13, 2020

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University open, class temporarily suspended for the day on Friday, March 13

March 13, 2020

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Women's volleyball nationals cancelled

March 12, 2020

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Time for all UCalgary students and staff in Europe to come home due to COVID-19 concerns

March 12, 2020

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More locations added to the list of suspended travel to regions impacted by COVID-19

March 12, 2020

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COVID-19 update for UCalgary community

March 11, 2020

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UCalgary has suspended all travel to several countries and areas impacted by COVID-19

Feb. 28, 2020

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UCalgary encourages department purchasers to plan for possible supply shortage issues from China

Feb. 12, 2020

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Letter from Alberta's Chief Medical Officer of Health

Feb. 6, 2020

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UCalgary monitoring coronavirus developments daily

Feb. 6, 2020

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UCalgary temporarily suspends university-related travel to China

Jan. 30, 2020

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Coronavirus update

Jan. 24, 2020

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