Frequently Asked Questions
The UCalgary Alertus Emergency App delivers emergency and safety related alerts and updates that can save lives, prevent injury and protect property. The Alertus app is a convenient way to send widespread messages to the campus community, helping to foster a safe and healthy living and learning environment for students, faculty and staff.
The UCalgary Alertus Emergency App provides information about safety and emergencies in real time and is the best way to stay informed in the event on an emergency on campus.
Yes, the Alertus app can be used to send messages to request help, report an incident or phone Campus Security directly through the app. When reporting an incident, the sender is asked to include as much detail as possible, including name, phone phone, email address and location, so that Campus Security can contact you if needed.
When you receive an Alertus notification, please interact with the Alertus app by clicking "confirm" on your desktop, laptop or mobile device. Interactions with the app help to confirm that messages are received, as well as test its robustness and identify any gaps. If you experience any challenges interacting with either the desktop of mobile Alertus app during testing, please email the Emergency Management team at email@example.com
Testing ensures the community is receiving messages from the app and prevents the app from being automatically offloaded from a user’s device if the “automatically offload unused apps” feature is activated.
Previous Alertus Monthly Messages
Flu season is here and Influenza Vaccination Clinics are back on campus! Staff Wellness, Student Wellness Services and the Students' Union are partnering to offer free flu vaccinations to students, faculty and staff from Oct. 17-27. To secure your spot, book your appointment online. Drop-ins are also welcome. For more information, please visit ucalgary.ca/flu
This message is a TEST for our UCalgary Alertus Emergency System.
Please click CONFIRM to verify you received this message. Be aware that a separate alert will be issued by the Alberta Government TODAY at 1:55 p.m. These tests are critical to identify any system issues and ensure the alerts work when needed.
This is the December 2022 Alertus TEST message - this is only a TEST.
On behalf of the Emergency Management and Campus Security Teams, we encourage you to take time to relax and recharge over the holiday season. Should you come to campus over the holiday break and need help, Campus Security is available 24-7 and can be reached at 403.220.5333, or using the “Contact” or “Report Incident” features in the Alertus App. Stay healthy and safe!
This is the January 2023 Alertus TEST message - this is only a TEST
Did you know that more than 1 in 2 people struggling with their mental health aren’t getting the help they need? Wednesday, January 25th is "Bell Let’s Talk Day". We encourage you to take part in mental health events and workshops on campus, check in on friends and colleagues, and visit the TFDL Lobby to learn about available supports. For more information, visit: www.ucalgary.ca/mentalhealth/letstalk.
This is the February 2023 Alertus TEST message - this is only a TEST.
Did you know that UCalgary provides FREE Naloxone Training? Naloxone is a drug that temporarily reverses effects of an opioid poisoning or overdose. Members of the campus community can become trained by a Registered Nurse at Student Wellness Services every Thursday from 1pm-2pm (until April 20). Please call to book a training session by calling 403-220-9355. A take home naloxone kit will be provided with the training. #naloxonesavelives #opioidcrisis #mentalhealth
This is the March 2023 Alertus TEST message - this is only a TEST.
As part of UCalgary’s Mental Health Strategy, Financial Wellness is being examined. Students, Faculty and Staff are encouraged to sign up for the “Reframing Financial Success Webinar” on Thursday, March 23rd at 9am to explore trends in generational affordability and recognize the financial challenges that younger millennials and Gen Z face. Learn more by registering here: https://events.ucalgary.ca/mental-health-strategy/event/431910-reframing-financial-success-webinar.
This is the April 2023 Alertus TEST Message - this is only a TEST
Cybercrime of all kinds is on the rise, including cyberbullying, online harassment, phishing, ransomware and social engineering. The best way to protect yourself against cybercrime is through knowledge and education. All students, faculty and staff are encouraged to attend the "Staying Safe in a Changing Digital Environment" webinar presented by Calgary Police Service on April 27. Learn more and register here.
This is the May 2023 Alertus TEST message - this is only a TEST.
Emergency Preparedness Week runs from May 7 to 13. #EPWeek2023 is an annual, national event that has run for more than 25 years in Canada. Learn how to prepare for an emergency, no matter where you are. We challenge UCalgary faculty, students and staff to build their own emergency kit and be #ReadyforAnything. Learn more: https://www.ucalgary.ca/risk/emergency-management/plans-procedures/emergency-preparedness-week.
This is the June 2023 Alertus TEST message - this is only a TEST.
A temporary cooling outage is scheduled June 9-11 on Main Campus to allow for maintenance work on UCalgary's chilled water system. While this outage will NOT impact washrooms, water fountains and kitchens, most of our buildings on Main Campus will have limited or no cooling. Mitigation measures are in place for areas of the campus that have specialized or unique cooling requirements. For more information, visit: www.ucalgary.ca/risk/cooling-outage.
This is the July 2023 Alertus TEST message – this is only a TEST.
Do you know what to do if there is an active assailant on campus? UCalgary has resources available to help keep you safe while on campus such as information on additional emergency communications channels, emergency plans and evacuation instructions as well as self-directed, active assailant training. Take the active assailant training by watching the YouTube video and PowerPoint presentation on our Emergency Management website today. Take the active assailant training here: https://www.ucalgary.ca/risk/emergency-management/plans-procedures/reacting-active-assailant
This is the August 2023 Alertus TEST message – this is only a TEST.
Summer months like August increase the risk of dehydration. With temperatures remaining hot, more and more people will be outside in the heat. Staying hydrated replenishes losses, regulates body temperature and supports brain function like memory and can help increase your mood. Be sure to drink plenty of water to stay hydrated. Learn more here: https://www.redcross.ca/how-we-help/emergencies-and-disasters-in-canada/types-of-emergencies/heat-waves
This is the September 2023 Alertus TEST message - this is only a TEST.
Evacuation drills run Sept. 11 - 20. Drills are scheduled twice a day in different buildings on campus. Plan for a 15-minute disruption. Visit our website to see the drill schedule and learn what you should do when the fire alarm is activated. https://www.ucalgary.ca/risk/emergency-management/evacuation-drills-assembly-points/annual-evacuation-drills
This is the October 2023 Alertus TEST message – this is only a TEST.
October is Cyber Security Awareness Month. We all play a part in keeping each other safe online, at home and across UCalgary. Learn more about cybersecurity and social media safety by visiting: https://it.ucalgary.ca/it-security/social-media-safety
Get your free flu shot on campus! Visit our flu shot clinics at UCalgary campuses from Oct. 16 to Nov. 7. Register today at https://ucalgary.ca/flu
This is the November 2023 Alertus TEST message – this is only a TEST.
Be prepared and be ready. The Government of Canada has an emergency communications tool called Ready Alert and will be testing this service on November 15 at 1:55 p.m. In preparation for this test, we are inviting the UCalgary community to view resources on our website to help you prepare for any emergency. Visit https://www.ucalgary.ca/risk/emergency-management/plans-procedures/emergency-plans for more information.