Remote services for students


Want to know how to remotely access the many services and supports provided by Student and Enrolment Services? Check out this list to see what's available. 

Enrolment Services

Enrolment Services is offering remote advising. You can connect through Q-less, either through the app or website. You can also call 403.210.7625 (toll free in Canada and the US 1.855.246.7625) or email esdocs@ucalgary.ca. Check out a list of FAQ.

Academic support

Student Success Centre is taking online and phone appointments during their regular business hours.

If you are a current student, you can book writing support, learning support, open studies and exploratory advising at success.ucalgary.ca.

If you are a prospective student, email success@ucalgary.ca to request an exploratory advising appointment.

You can even get answers to your grammar and citation questions online. Submit your questions here.

 

Virtual front desk

The Student Success Centre also has a virtual front desk where a staff member will be available to answer your questions over Zoom. This service is available Monday to Friday from 10 a.m. to 4 p.m.

Drop-in to the virtual front desk here.

International student support

International Student Services is offering advising through Zoom and email. If you are an international students requiring assistance, email international.advice@ucalgary.ca from your UCalgary email account, and an ISS advisor will respond. You can also visit the ISS FAQs here.

Indigenous student support

Writing Symbols Lodge is offering student advising and ISAP advising appointments. You can book by emailing staff at writingsymbolslodge@ucalgary.ca.

Career Services

Book a phone or Zoom appointment with Career Services through  CareerLink. You can use eReviews for resume reviews over email, view Career Clips any time and access online resources on career development, job search and degree profiles.

Faith and Spirituality Centre

The Faith and Spirituality Centre (FSC) is posting tips and resources daily on their Instagram and Facebook pages. If you’re signed up for their weekly newsletter, you will continue to receive that. The FSC is also hosting weekly sessions on Zoom. Please visit their website to view what is available online.

Chaplains are also available for one-on-one support through zoom or phone, please visit FSC's contact page to connect with a chaplain directly.

Women’s Resource Centre (WRC)

The WRC is offering peer support through Zoom and Skype. You can schedule an appointment by sending an email to women@ucalgary.ca.

Leadership and Student Engagement

Co-curricular Involvement Advising appointments are available through Zoom, video or phone call. You can book an appointment with an advisor on the Involvement Portal. You can still maintain your Co-Curricular Record and schedule Involvement Advising appointments by emailing involve@ucalgary.ca.

You can access the UCalgary Gallup Portal. Complete your CliftonStrengths Inventory or, if you already have, check-out your results, action planning guides and unique Strengths information.

Students interested in becoming Orientation Leaders can find out more and apply here. Training will be online through Zoom and D2L. Contact oweek@ucalgary.ca for information.

Health appointments

If you are a student and current patient who is seeing a physician for an ongoing concern, call 403-210-9355 to make an appointment, and a physician will call you back at your appointment time. (If you are not already connected to our clinic or have a new concern, please call 811 or consult the Alberta Health Services website to find an available healthcare centre. Urgent Care Centres remain open to address urgent health issues.)

Mental health support

For access to mental health support, please email sar@ucalgary.ca. If you are a student in immediate distress, please contact one of our after-hours partners.

Student Accessibility Services

Students can reach Student Accessibility Services by phone at 403.220.8237 or over email at access@ucalgary.ca. Contact information for each advisor is on the SAS website.

Sexual Violence Support Advocate

The Sexual Violence Support Advocate can be reached at svsa@ucalgary.ca. You can find a full list of community resources on the sexual violence support website.

Student Ombuds

The university’s Student Ombuds is available for phone meetings. You can schedule an appointment online at ucalgary.ca/ombuds. You can also leave a message at 403.220.6420 or email ombuds@ucalgary.ca.