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Technical Support

Help Desk Location:
Math Sciences 151
University of Calgary
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Help Desk Hours:
Monday - Friday
8:30am - 12:00pm
1:00pm - 4:30pm

T. 403.220.6613

Submit a Support Ticket:

University Email, Calendar and WiFi

PLEASE NOTE: Email, calendar and WiFi services for all members of the University community are provided by the University's Information Technologies group (UCIT) and not the Faculty of Science or the Department of Computer Science.

Obtaining Email

To activate your email account, please register online for a UCIT account or in person on the 7th floor of Math Sciences. 

For your convenience, your CPSC username will match your UCIT username.

Once you have a UCIT email account, please ensure you have set a preferred email address. To update your preferred email address, log into, and click on the All about me tab. From the My info column, select Email address and ensure the checkbox beside your email address is selected.

For help with your IT account or for other technical needs not provided by the Faculty of Science, visit the IT Support Centre in Math Sciences  773, phone 403-220-5555 or visit their website at