Fall 2020 FAQ's


Non-medical masks be mandatory on campus, including residence buildings.

For the safety of our campus community, UCalgary students, faculty, staff, as well as visitors to campus, will be required to wear non-medical masks in indoor public spaces at all Calgary campuses.

Residents will be required to wear non-medical masks when they step out of their unit/apartmentall common areas, elevators, lobbies, hallways and laundry rooms etc.

https://ucalgary.ca/risk/emergency-management/covid-19-response/mask-faq

Students moving into residence this fall will have received an email from Residence Services with a link to all the information and procedures needed to ensure a smooth and safe move-in.

Residence Fall 2020 FAQ's

Updated Sept 8, 2020

Room Placements

Residence Services will not be using traditional dormitory style residences this fall due to shared washroom facilities. First-year communities will be created in buildings with two and three-bedroom suites.

Meal Plans

Meal Plans are required for first-year residents and they can choose to purchase one of the three meal plan options – 7-day unlimited plan, 5-day unlimited plan and 250 swipes

First-Year Offers

Residence is open and will be sending out offers of residence on two times a week up until move-in for those that newly apply.

Winter 2021 Term
If you have applied for the Academic 2020-2021 term, and would would like to defer your residence application to the Winter 2021 term, please contact our office by email, residence@ucalgary.ca, to inform them would like your application changed. There is no fee for requesting this. Offers for the Winter 2021 term will be out in November. 

Cancel Booking

Residents that currently have a booking for the Fall / Academic term can cancel their booking with no penalty. We ask the bookings be canceled prior to to your expected arrival date to campus. 

We ask that residents that would like to cancel their booking please fill our the fall cancellation form. When cancelling the booking, residents can request to have their advance payment refunded, transferred to tuition or left on residence account for future use.

Room Booking Adjustments

Residence Services may have to change current residence bookings to meet new guidelines (maximum of two residents per washroom) and to allow housing of first year residents (due to the closure of traditional dormitory buildings).

Fall 2020 Offers

Residence is open and will be sending out offers of residence twice weekly up until move-in for those that newly apply.. 

Winter 2021 Term
If you have applied for the Academic 2020-2021 term, and would would like to defer your residence application to the Winter 2021 term, please contact our office by email, residence@ucalgary.ca, to inform them would like your application changed. There is no fee for requesting this. Offers for the Winter 2021 term will be out in November. 

Residence Availability

Residence is open and will be sending out offers of residence twice weekly up until move-in for those that newly apply.

Incoming international students 18 years of age or over, including visiting students and Continuing Education students, are permitted to arrive in compliance with Alberta Health Services requirements starting July 1, 2020.

If you have an active booking with Residence Services and are arriving in Calgary after Aug. 10, you are able to self-isolate in Residence. More information

Not Sure of Arrival Date

International students that have a booking and are not sure of their arrival date, should contact Residence Services to inform this. Residence Services will adjust arrival date in system, to make sure that the booking is not cancelled. Residents rates will be pro-rated to arrival date, if it is after September 15, 2020.

Winter 2021 Term
If you have applied for the Academic 2020-2021 term, and would would like to defer your residence application to the Winter 2021 term, please contact our office by email, residence@ucalgary.ca, to inform them would like your application changed. There is no fee for requesting this. Offers for the Winter 2021 term will be out in November. 

Live with your Peers

Living in residence means getting to live amongst your peers, engage in community, and seek support from other students.  

‘Social Distancing’ does not mean you have to isolate alone in your room – it means following Alberta Health Services guidelines while interacting with your peers. Residence might look a little different than before, but students will still be able to support one another personally & academically. 

Social Connection  

Residence Life is excited to provide numerous social and academic support programs for residents to attend virtually and in-person (if safe to do so). Here are just a few examples of programs you can anticipate in the fall:  

  • Virtual fitness classes  

  • “Study with Me” Sessions 

  • Trivia Nights  

  • Community Netflix Parties  

  • Scavenger Hunts  

  • Book clubs 

Student Leader Support  

Our Community Ambassadors (CAs) are returning to campus in Fall 2020 and are excited to continue to support your residence experience. CAs are highly trained leaders who provide individual support and plan community wide programs. Residence staff are available to support you 24 hours/day!  

The Landing

The Landing will be open for dine-in service for the Fall 2020 term with unlimited All You Care To Eat Meal plans, including a full-service model where staff will assist students with various food and beverage items.

Following Alberta Health Services guidelines, there will be reduced seating capacity, enhanced cleaning procedures, and directional and physical distancing signage. Don’t forget your face mask when visiting.

Special events and community activities will still be offered and have been adapted to respect safety guidelines.

The Landing team is happy to work with students to ensure allergy and special dietary needs are met. Visit The Landing website for daily menus and hours of operation

Please contact Food Services at foodserv@ucalgary.ca if you have any special dietary concerns or questions.

Meal Plan Requirements

Meal Plans are required for first-year residents and they can choose to purchase one of the three meal plan options – 7-day unlimited plan, 5-day unlimited plan and 250 swipes.

Residents living in apartments may purchase a meal plan or a swipe option

Residents that currently have a booking for the Fall / Academic term can cancel their booking with no penalty. We ask the bookings be canceled prior to planned check-in date.

We ask that residents that would like to cancel their booking please contact our office at campusservicecentre@ucalgary.ca. When canceling please inform the office if you would like to have your application changed to Winter 2021 and if you would like your advance payment refunded back or left on your residence account. 

If you are currently in room with us and you are have Covid-19 symptoms you must get tested and self isolate in your unit until you receive your results. If your come back positive, you must contact our office by filling out this form and we will place you into a unit where you will be able to isolate on your own.