Safe Place for Students
The Student Ombuds Office offers a safe place for undergraduate and graduate students of the University of Calgary to discuss student related issues, interpersonal conflict, academic and non-academic concerns, and many other problems. What does an Ombuds do?
You can speak freely to us because we promise to keep our discussions confidential, and we are not part of any formal university process. We do not take sides in disputes and operate independently of the university reporting only to a board representing equally the Students’ Union, Graduate Students Association and the university. Principles of the Ombuds Office
Contact us should an issue arise which requires answers. We will listen to your concerns, give you information about the university's policies and procedures, help you evaluate and assess your situation, and assist you in making plans to resolve the conflict.
You control the process and decide which course of action to take. And we respect your choices.
Resources from the Ombuds Office
- I have been granted a hearing...what can I expect?
Faculty Appeals Committees
- I want to request a reappraisal of my grade...what do I do?
- I am required to withdraw...what do I do?
Required to Withdraw
- I need to write a letter of appeal...what do I do?
- Student Academic Appeals
- Report to the University Community: 2011-2012
- Report to the University Community: 2010-2011
Contact the Ombuds Office
For an appointment with the Student Ombudsperson, please send your request via email or call:
Advising Intake Form
The Ombudsperson will be better prepared to help you if you submit the advising intake form before your visit. At the very least, please consider filling it out and bringing it.
Your Feedback is Valuable
Please take a few moments to answer a short survey on your experiences with the Student Ombuds Office. All information shared will be kept confidential.