Report a Problem
Are you having a computer problem in one of the labs? Let us know using this form.
Print Refunds Online Submission
Print refunds for the Unicard printing system can now be submitted online. Click here for details.
Use your Windows Logon (IT Account link to http://www.ucalgary.ca/it/access/itaccount) to access most computer labs.
If you are having trouble logging in, you may need to enable Windows Logon. Or change your IT Computing Account password if it does not meet the following complexity requirements.
- your password must be at least seven characters long
- it must contain characters from at least three of the following categories:
- Uppercase letters (A-Z)
- Lowercase letters (a-z)
- Digits (0-9)
- Punctuation (excluding "'-$/\)
- the password is case sensitive (e.g. ABC#DEF is not the same as abc#def)
- spaces are not allowed