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Web Content Management FAQs

Submitted by sdweir on Thu, 08/28/2014 - 2:22pm

What is Drupal?

Drupal is an open source web content management (WCM) system that allows users to easily publish, manage and organize a large variety of content on a website. This WCM system will also help facilitate the collaborative creation of websites.

Drupal will eliminate (or at least minimize) the need for software such as FrontPage or Dreamweaver. It is user-friendly and allows administrators to manage and organize the release of new content.

Benefits of Drupal:

  • Web-based: No software installation or purchasing is needed to be able to edit web pages.
  • Collaborative: Different people can edit different sections of the website at the same time.
  • Style & Content are separated: Content experts are able to make changes to areas of the website, without having to learn the style rules or web editing skills required in most web authoring software.

Benefits of using Drupal:

  • Users with minimal prior experience with creating web pages can easily navigate and use the functionality of WCM.
  • Software is not required to make changes to websites.
  • Easy navigation.
  • Content is kept current. Consistent look for web pages for faculty/department presence on campus

Do I need a program like Dreamweaver or FrontPage to create my site?

No. The Drupal Web Content Management system only requires an internet browser. You can make updates on any computer with internet access.

How do I get a website started?

Fill out the Web Services Request webform to request a new site.

Are there learning materials? How do I sign up for class?

Are there learning materials?

Yes. User Guides are found below. We also provide instructor-led classes, workshops, and videos for hands-on instruction. See the Training section below for more information.

How do I sign up for class?

Please see the Training and User Guides sections below to find information regarding instructor-led classes, training videos, and documentation for Drupal web content management.

The Training section below will provide you with more detailed information on our classes. To register for a class, click the Register for Drupal Web Content Management Training link. From there you will see a calendar with classes listed. Select the class you wish to take and follow the prompts to register. We do not maintain waitlists, so if a class is full, you should look for a different time or check back at a later time in case someone cancels their registration.

Template questions...

Which template do I get?

The template is used for content organized around four main areas: Current Students, Alumni, Community, Faculty & Staff.

The template is generally used for faculties, administrative units, and centres. Faculties and centres are accessed via a sub domain (something.ucalgary.ca) while administrative units might be accessed via a folder in the root of "ucalgary.ca" (ucalgary.ca/unitname).

The template consists of department level organizations where the department has enough content to merit a separate website. Template C sites, like their parent, can be accessed via a sub domain or folder within the root of their parent site.

The D template consist of sites are reserved for groups smaller than a department, like a lab site or that of a team within a department.

For more information about templates, see the Introduction to Drupal 7 Web Content Management manual found in the User Guides section below or contact Web Services.

What size do my banners need to be?

Banner size is dependant on the template that you receive. Measurements below are in pixels.

A Template: 980 x 370

B Template: 980 x 228

C Template: 794 x 178

D Template: 794 x 178

Login questions...

How do I log in to my site?

Add /user after your site name (e.g. ucalgary.ca/sitename/user).

Why can't I log in to my site?

Make sure you are using the correct username and password. The username you should be using to get into your site is the same one you use to access any IT service, like webmail, D2L, or the myUofC portal (usually the first part of your ucalgary email address, before @). If you have been given a special log in, you will need to contact the Site Administrator to reset your password.

I can log in, but I can't edit anything. Why?

You probably do not have access rights to the site. Contact the Site Administrator to request access. If you do not know who the Site Administrator is, feel free to contact Web Services.

Why am I blocked from my site?

If you are blocked from your site, you will need to contact your Site Administrator. If you have questions, please contact Web Services.

I am a Site Administrator, how do I add users to my site?

To add a user to a site, follow these steps:

  • Select People from the Administration menu at the top of your site.
  • Click the Add CAS user(s) link.
  • Enter the CAS username(s) - which is the IT username - for the individual you wish to add. If you want to add multiple users at once, enter one username per line (i.e. hit enter after each username).
  • Select which role to add to the user(s).
  • Click the Create new account(s) button.

Why did a menu item disappear from my main menu?

You should only have about 6 to 8 menu items into your site's main menu. You may have tried to add one too many menu items or you added one with too long a name. If there isn't enough room, the last main menu item will get bumped off the menu. Consider shortening the Menu link title and/or reorganizing your menu items.

How do I publish my site?

To have the site published, submit a request before 4:00 pm on Monday in order to go live on Thursday evening at 11:00 pm. If there are circumstances that may not be conducive with this time-frame, please let Web Services know well in advance and they will advise. 

Once the site is live you can access the site for editing from the www address rather than wcm address.

Once my site is published, do I have to contact you each time I make a change?

No. Unless otherwise specified, your site will be dynamic, meaning once you Save a page, your changes will go live within 30 minutes.

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