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IT service outage window

There will be intermittent outages between 10:30 p.m. – 7:00 a.m. in various buildings across campus. During the scheduled time, there will be rolling outages for all wired network services – eg. VoIP telephones, file servers, Internet and email, meaning you may be able to access services, but it will be intermittent as work is being done. Wireless services will remain available.
All services will be restored by 7:00 a.m. Should you experience any issues, contact the IT Support Centre (itsupport@ucalgary.ca or 403-220-5555).

March 2017

Schedule

Building

Start
(10:30 p.m.)

End

University Research Centre (URC)

Mar. 26

Mar. 26

Child Development Centre (CDC)

Mar. 26

Mar. 26

Clinical Skills Building (CSB)

Mar. 28

Mar. 28

High Density Library (HDL)

Mar. 28

Mar. 28

Veterinary Science Resource Station (VSRS)

Mar. 28

Mar. 28

Downtown Campus (DTC)

Mar. 29

Mar. 29

While these outage windows are overnight, some on-campus users may be impacted. We recommend users log out of any IT services and save files, but leave all computers and devices turned on. All services will be restored by 7:00 a.m. We apologize for the inconvenience.

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Note: we are unable to reset your password via chat – reset online or by calling us at 403-220-5555.

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