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Getting Started Guide - Students

Submitted by lriscald on Tue, 09/13/2016 - 11:07am

Your First Step

Setting up an IT Account and getting your UCalgary email

Your IT Account gives you access to many important services across campus, including your email, campus WiFi, Desire2Learn,
and myUCalgary.

Register for an IT Account

More about IT Accounts

Other services

Please refer to the information below for details on the services and applications you can access using your IT Account.

Campus Wi-Fi


Secure wireless internet access is available in all buildings on campus, as well as outdoors.

A valid IT Account is required to connect to the network.

Get connected


RezNet is the wireless network available to students living in any residence building on campus.

More about RezNet

Password Recovery

Forgot your password?

No problem! Passwords can be reset online. 

Password Recovery Tool

Computer Labs & Printing

Computer Labs

Open access areas:

  • Floors 1-4 in the TFDL
  • Science Theatres 142
  • Earth Sciences 169

Other drop-in lab locations

Printing on Campus

Printers available in most computer labs. Several areas on campus also support wireless printing.Use your Unicard to pay.

Connect to campus printers

eLearning Tools

Desire2Learn (D2L)

A "virtual classroom" for viewing course notes, submitting assignments and participating in group discussions.

Most course materials are posted in D2L.

Log in to D2L

Find D2L self-help materials online

Adobe Connect

Web-based audio conferencing software that enables instructors and students to have real-time virtual lectures, discussions and meetings.

Get help with Adobe Connect 

Office 365


Office 365 is the standard email service for students that includes 50 GB of email storage.

Get started with Office 365

Productivity Software

You get free access to the latest version of Microsoft Office Pro Plus, including Word, Excel, PowerPoint and Outlook.

You can also download Office ProPlus on up to five personal devices.

Find out more



Features single sign-on capabilities linking you to frequently used applications, services and tools.

From your myUofC dashboard, access registration, fees, awards, class schedule and much more. 

Sign in to myUofC

Degree Navigator

Degree Navigator is an automated degree audit system for students. Sign-in to track your progress as you work to complete your degree.

Help with Degree Navigator

Search IT

Try our chat pilot for technical support.

Note: we are unable to reset your password via chat – reset online or by calling us at 403-220-5555.

Support Centre Status