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IT service outage window | TFDL

Date & Time:
March 12, 2017 - 1:00 am to March 24, 2017 - 7:30 am

There will be intermittent outages between Mar. 12-24, 10:30 p.m. – 7:00 a.m. in the Taylor Family Digital Library (TFDL) buildings. During this time, there will be rolling outages for all wired network services – eg. VoIP telephones, file servers, Internet and email, meaning you may be able to access services, but it will be intermittent as work is being done. Wireless services will remain available.

Please note the following schedule and impacted floors:

12-Mar

6th floor

13-Mar

5th floor

14-Mar

4th floor

15-Mar

4th floor

16-Mar

3rd floor

 

 

19-Mar

3rd floor

20-Mar

2nd floor

21-Mar

2nd floor

22-Mar

1st floor

23-Mar

Ground level/1st floor

While this outage window is overnight, some on-campus users may be impacted. We recommend users log out of any IT services and save files, but leave all computers and devices turned on. We apologize for the inconvenience.

If you have questions or concerns, contact the IT Support Centre at itsupport@ucalgary.ca.

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Note: we are unable to reset your password via chat – reset online or by calling us at 403-220-5555.

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