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Submitted by sdweir on Wed, 08/27/2014 - 3:30pm

SERVICE STATUS

All services are operational. If you’re experiencing issues, please contact the IT Support Centre at 403.220.5555.

LATEST NEWS

Non-targeted phishing campaigns are being experienced by a number of North American organizations. A phishing email includes a file attachment that if opened could damage your computer or files.

We remind you to be vigilant when you receive emails and if in doubt about the nature or content, verify the validity of the email prior to opening any attachments or clicking on any links. We also recommend that you regularly back up all critical files. You are the most effective defense against phishing attacks.

If you have questions or concerns, contact the IT Support Centre for assistance itsupport@ucalgary.ca, 403-220-5555, or through our live chat function, which you can access from the IT home page. Hours of operation are Monday to Friday 8:00 a.m. – 5:00 p.m.

Network issues resolved

Please be advised the network issues we were experiencing have been resolved and access to file shares has been restored. Thank you for your patience.

Central printing services on campus, currently delivered by Xerox under the name Imagine Printing, will be provided by a new vendor starting January 1, 2017. The new vendor is West Canadian Digital Imaging Inc., a Calgary-headquartered company known for providing high-quality print and digital imaging services efficiently at competitive costs.

Benefits

  • Deliveries across campus and city-wide
  • Vendor is known for high-quality print and digital imaging services efficiently
  • Competitive costs
  • Easy to use digital storefront for ordering
  • No change to how you pay for central printing services
  • Provide improved reporting and billing

Select ‘READ MORE’ for more information on this change.

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Note: we are unable to reset your password via chat – reset online or by calling us at 403-220-5555.

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