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Submitted by sdweir on Wed, 08/27/2014 - 3:30pm

SERVICE STATUS

All services are operational. If you’re experiencing issues, please contact the IT Support Centre at 403.220.5555.

LATEST NEWS

Commencing August 12 and continuing until the end of the year, new Ricoh printers will be installed across campus. They provide two new features:

  • Follow-me print: Print from any new Ricoh printer across campus. Users will swipe their Unicard or enter their login credentials to retrieve their printing.
  • Scan to me: Scan your document and receive it to your email automatically

For more information, please select the ‘Read more’ link.

Published: July 26, 2016

Faculty or staff who are unsure whether their device or network are managed or unmanaged are encouraged to use the new online tool. Click on the ‘Is my computer managed?’ button (right side, IT homepage) and follow the procedure for either PC or Mac. This two-step process should only take a few minutes - first confirming network and then computer status.

We’re starting to work with a new Support Centre tool. This means some of the automated email notifications you’ve received in the past may look a little different, including containing a request number (for example, REQ12345) instead of an incident number (for example, INC12345).

The process for off-boarding employees has also changed. Please select the 'Read more' link for more information.

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