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Submitted by sdweir on Wed, 08/27/2014 - 3:30pm


Update: May 30, 2016, 9:40 p.m.

There is no change in status to the current systems issues being experienced across the university. FAQs are being updated regularly. Updates will continue to be provided through the UC Emergency app.  Downloading instructions are available online.

May 26, 2016 – A hoax email is circulating from the address; this email claims to be from "Interlibrary loans & document delivery, University of Calgary Libraries" and informs users they must reactivate their account to have access to library services. The subject line reported is “Library”. Anyone receiving this email should not open it and should delete it immediately. Do not click on the links included in the email.

If you believe you have clicked on the link in this email, please change your password immediately. If you have any questions or concerns, please contact the IT Support Centre at or 220-5555. For more information on phishing, read Phishing - How to avoid hooks and lures.

For users who access their webmail via the My UCalgary portal login page we are adding a third drop down item on the login page for Office 365.

Office 365 users:

  1. Visit
  2. Sign onto CAS (Central Authentication Service)
  3. Click the webmail link in the Quick Links menu.
  4. Select Office 365 from the drop down menu.
  5. Sign in to your Office 365 email and calendar using your full email address and password

For all users who have not transitioned to Office 365 yet, please continue to use the Exchange and Cyrus options.

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