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Winter 2016 Staff Schedule

This term, staff hours will return to the more normal 09:00–12:00 and 13:00–16:00 weekday pattern. We will also try to offer lunch hour service when possible. Carefully note the new class schedule for this term. While there is a lot more free time for drop-in usage, it is almost all during the morning — Wednesday and Friday afternoons are booked for class use from 13:00 until past closing. Monday is your best bet for access.

Also, when classes are cancelled or end significantly early, we tweet this out on our Twitter account, @uciaml. Have a great Winter Term!

End of Term Hours and Holiday Notes

  • Yes, we will still have services during Exam Period. In general, our hours will be 09:00–12:00 and 13:00–16:00 each weekday. If we are away during those hours, check the sign on the Head Technician's door to determine when we will return.
  • If you had card access this term for a class, your access will continue until December 20. (Majors in Art/Music/Drama/Dance will not have their access removed.)
  • If you wish to sign out equipment while the University is closed (Dec. 25 to Jan. 1), you need to contact us on or before Friday, Dec. 18.
  • All user data on the server and on local lab computers will be removed on Mon., Dec. 21 or sometime thereafter. Please make certain you have copies of all your files stored on your own personal drives or other online storage.
  • Between Dec. 21 and Jan. 11, all files on any station may be erased without notice. This is the time when we do our technical work to prepare for the Winter Term.
  • Just like most of the rest of campus, the Art Building will be closed from Noon on Dec. 24 until 07:00 on Jan. 02.
  • During Block Week, we will be closed for technical work (and some additional vacation time). We will announce via Twitter if we are open for business on any of those days.

Remote Server Connection Troubles

Now that more and more of you are asking to connect to our servers from your own computers (e.g., so that you may hand in assignments), we have tried to open up additional methods of connection to facilitate that. Unfortunately, we are starting to see failures with those new methods, even though they did work for many at one time. We have tried the simple fixes. The next step will be to rebuild the server from scratch, upgrading to newer technology. There is no reasonable way we can do this in the middle of the busiest term in the Lab's 21-year history. So here is what we can tell you for now:

  • The method of connecting to the server via the Dock on all Lab computers (Connect icon > Lab Server) works reliably.
  • Connecting from any other Mac using AFP (i.e. Finder, Go > Connect to Server…, then connecting to afp://lab.ffa.ucalgary.ca) works reliably.
  • Connecting from a Windows computer using SMB, or from a Mac running OS 10.10 (Yosemite) or later without specifying "afp://" is failing regularly.
  • Connecting via FTP does not work.

Sorry for any inconvenience, but we must have a working solution for the computers in our labs in support of the classes taught here. We will endeavour to re-introduce these features once we can take the server offline.

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