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Pick-Up and Delivery Services to the Main Campus

Pick-Up and Delivery Services to the Main Campus

We've noticed that many customers in the Biological Sciences building have not been trusting the campus mail delivery service and prefer to pick-up or delivery their samples in person. While we appreciate seeing everyone, we thought we'd try to make life more convenient by implementing a direct pick-up and delivery service. There is no charge for this service.

This will enable our DNA/RNA synthesis customers to receive their oligos faster; most desalted oligos will be delivered to the Biological Sciences departmental office at the end of the first business day and PAGE purified oligos at the end of the second business day. Oligo synthesis requests must be received by e-mail (dnalab@ucalgary.ca) before 3 PM to meet the above schedule. Please specify in your e-mail request whether you will be picking up the oligos in person or want them delivered. Your oligonucleotides will be available for pick-up from the mailboxes in the departmental office (BI 186).

Our DNA sequencing services still require an online sample submission through our LIMS system (www.sequencing.ucalgary.ca), but now you can ask us to pick up your samples. Please send an e-mail directly to the sequencing staff at dnaseq@ucalgary.ca so they will know that samples require pick-up. All Biological Sciences customers must package their sequencing samples along with a completed submission form and place them in the blue drop off basket in the department office (BI 186) before 4 PM.  The DNA sequencing samples do not require any cooling for transportation. So please just package them in an appropriate envelope and do not include any ice or ice packs.

Sequencing results from economy (primer and template premixed in a single tube/well) service will be uploaded to our LIMS the afternoon of the second business day after pick-up. Customers requiring rush service must still deliver their samples to our sequencing lab (HSC B104A) before 2 PM to obtain next day results.