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Technical Support

Help Desk Location:
Math Sciences 151
University of Calgary
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Help Desk Hours:
Monday - Friday
8:30am - 12:00pm
1:00pm - 4:30pm

T. 403.220.6613
E. scihelp@ucalgary.ca

Submit a Support Ticket: help.science.ucalgary.ca

Facilities and Labs

Computer Science offices, research spaces and teaching labs are located on the 1st, 2nd and 6th floors of the Math Sciences (MS) Building and the 5th, 6th and 7th floors of the Information & Communication Technologies (ICT) Building.

Undergraduate Labs

The main undergrad lab is located on the first floor of the Math Sciences Building and is accessible 24 hours a day, seven days a week to all members of the Department.  This space includes laser printers, Windows and Linux PCs and a Continuous Tutorial (CT) area.  In order to gain access to the UG Lab outside University hours (Mon-Fri 08:30-16:30) you must have a Unicard.  There are additional course specific UG labs on the 1st and 2nd floors of Math Sciences and the 5th floor of ICT.   Please also refer Teaching Lab information, which outlines locations, access, number of computers, etc.

University of Calgary photo ID card: Unicard

A valid Unicard is required to gain access to card located areas and may be obtained from Dining Centre 18 (DC 18).  Keep your card with you as it must be shown on demand to any officer or agent of the University

Lab Etiquette

  • The undergrad labs exist for CPSC related course work. Please respect those around you by keeping noise levels to a minimum.
  • Food and drink are strictly banned from all undergrad labs. Game playing is also prohibited. Those found in violation risk account suspension.

Research Labs

Each research group has a designated lab area for use by its researchers, visitors and graduate students. Permission to access these labs by other groups or individuals must be approved by the faculty members to whom the space belongs.

Offices, labs and open areas in ICT and on the 6th floor of MS are restricted to faculty, researchers, staff and grad students unless by appointment or special permission.


Teaching Labs

Our undergraduate teaching labs can be used for general purpose and distributed computing. Most labs are opened 24 hours a day and can be accessed after hours using your UCID card.

The computer science department maintains a number of teaching labs with Windows and Linux desktop computers for both general computing purposes as well as for course-specific purposes. All rooms on the first floor of Math Science are available for use by students. Other teaching labs outside the first floor of Math Science are special purpose labs limited to use by students enrolled in specific courses.

All lab spaces are available 24 hours a day, 7 days a week, to all computer science students, subject to course reservations posted by the doors, maintenance windows, or other reservations.

Rooms

If you plan on using our teaching lab workstations for a distributed job or if you plan on using a room for an event, please contact us at the Help Desk in MS151 or email: scihelp@ucalgary.ca.

Room Availability OS Architecture Computers Access
MS 100 - Main Lab Space 24 Hour Access Linux Intel x86_64 139 Undergraduates, Graduates, Faculty, Staff
MS 160 - Teaching Lab 24 Hour Access Linux Intel x86_64 31 Undergraduates, Graduates, Faculty, Staff
MS 176 - Teaching Lab 24 Hour Access Linux Intel x86_64 25 Undergraduates, Graduates, Faculty, Staff
MS 119 - Teaching Lab 24 Hour Access Windows Intel x86_64 41 Undergraduates, Graduates, Faculty, Staff
MS 156 - HCI Lab 24 Hour Access Windows Intel x86_64 28 Undergraduates, Graduates, Faculty, Staff
MS 236 - Raspberry Pi Lab 24 Hour Access Linux Intel x86_64 30 Restricted to students in CPSC 359
MS 239 - Graphics Lab 24 Hour Access Linux Intel x86_64 24 Restricted to students in graphics related courses
MS 252 - Teaching Lab Tutorial Hours Linux Intel x86_64 31 Restricted to graduates
ICT 517 - Teaching Lab Tutorial Hours Windows Intel x86_64 17 Restricted to graduates

MS Main Lab:  Hardware and Software

CPU Intel Core i7-4770 @ 3.4GHz
Memory 8 GB DDR3
OS Fedora 22 (Linux), Windows 10 (Windows)
Software Eclipse, Java, etc.